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Parts Dealership

400 Industrial Blvd, Austin, TX | Map it  

78745 30.330221 -97.730240

(512) 458-2910 | View Website

2.5

out of 5

2.5 Star Rating: Below Average

35 Reviews

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Features

Neighborhoods:
Brentwood, Brentwood - Highland
Categories:
Used Car Dealers, Auto Body Paint & Repair, New Car Dealers, Automotive Repair, Auto Dealers, Auto Parts & Accessories

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Payment Methods:
MasterCard, Discover, Visa
Used Car Dealer Products:
Used Cars
New Car Dealer Brands:
Honda

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Reviews for Parts Dealership

mbeastwood

Member since Sep, 2008 View Profile
1Review
0Photos
Joined 4 years ago
5.0
September 20, 2011

Organized, Efficient and Honest!!. I bought a brand new Element in '08. Last Friday, I was just in for my scheduled maintenance and had the best experience!! The service was impeccable from the time I drove up from the time I left. It was efficient, organized and I appreciate the serviceman evaluating my mileage and tailoring my service fee accordingly.

I love my Honda Element and I never dread the service light coming on b/c they take such good care of my car (and me for that matter.)

I was able to go to the snack bar and get chips/cookies and a soda while I watched TV in the comfy leather furniture. It felt like I was home.

It makes me feel secure in knowing I'm driving the best made car in the world plus it stays perfect b/c of a great team of people who are trained to be the best at what they do so Honda stays on top. This place rocks!!

Thanks, Honda!!

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Invest

Member since Aug, 2011 View Profile
1Review
0Photos
Joined 9 months ago
1.0
August 19, 2011

First Texas Honda. definitely would not recommend First Texas Honda for sales or service. While the buying experience was satisfactory, the salesman continuously reminded us of the "free services" that First Texas Honda provided. The salesman stated over and over that they would provide "free oil changes for the life of the vehicle". No caveats were stated by the salesman at that time. When we came back for our "free oil change" we were told that we would have to purchase another service to get the free oil change. They tried to sell us a tire rotation service (even though the vehicle had only 6,000 miles on it) for a ridiculous price. When I questioned Andrea, the General Sales Manager about this, she was very rude and condescending and stated that we signed a document that stated that the "free oil changes" came with the purchase of another service item. We did indeed sign this document during the 50 or so documents that we had to sign at closing but this was never reiterated in a way to insure that the customer understood. All we got from the sales staff was "free oil changes". Andrea also stated that this had been a problem in the past but that they had not addressed it yet. Andrea's attitude and lack of management skills ensured us that we would not be buying our next vehicle at First Texas Honda.

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kceleste1970

Member since Mar, 2011 View Profile
1Review
0Photos
Joined 1 year ago
5.0
March 31, 2011

The Best Honda Prices with No Hassles. I recently purchased my third vehicle from First Texas Honda but now they have become a No Haggle - No Hassle Dealership. I was a bit skeptical at first but after doing my research, I found that their pricing was the best in Austin and they also offered free lifetime oil and filter changes! The whole experience was no pressure, quick, and pleasurable - not the norm for buying a car. The salesperson, Christian Wright, was knowledgeable and professional and treated me with the utmost courtesy and respect as a female buyer. I would HIGHLY RECOMMEND First Texas Honda to anyone needing a new Honda or used vehicle for that matter. This dealership cares about it's customers, their budgets, and I will definitely return for my next vehicle purchase. Thanks to all at First Texas Honda!

Kelly C.

Round Rock, TX

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Lilihmartin

Member since Jan, 2011 View Profile
2Reviews
0Photos
Joined 1 years ago
5.0
January 14, 2011

Best deal on used cars. Across from the main dealership is the 1st Texas Honda desleship is their used car lot. I was looking for a used car and as I walked around, I couldn't believe the prices. I had been researching for about a month. The saleswoman came out and told m that they were paid by volume not by price. That made sense. I test drove a Hyundai Veracruz loaded and couldn't believe the price. They let me take it home to show my husband and drive it back later this day. I was able to really test it and take it to a mechanic also. I purchase it three days later and have been thrilled. The price was listed $4000 less than anywhere else and the best part, there was no haggling. Also, the trade in value for my van was better than what CarMax quoted me. Overall, that wacky favorite car buying experinece ever.

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Anne Cleves

Member since Sep, 2010 View Profile
6Reviews
0Photos
Joined 2 years ago
1.0
September 25, 2010

DON'T BUY A HONDA HYBRID!!. American Honda doesn't stand behind their products. The battery doesn't charge/assist in hot weather (five months/year in Texas). American Honda's answer: "performing as expected". MPG: 32

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