Austin
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Satay
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Bad...just, bad..
So disappointing.
Negatives:
- Stood in the entrance waiting to be seated for over 7 minutes, no one even acknowledged our presence (should have turned around and walked out right then)
- Food took over 30 minutes to come out at lunchtime (we only ordered 2 pad thai and a tofu skewer)
- My pad thai was cold, not even lukewarm...cold
- Pad thai was rubbery and had as much flavor as you would expect from the heal of a Converse (and was just about as hard to eat)
- The tofu skewer was smothered in a curry paste (didn't say anything about that in the menu...I hate curry) and, it too, was cold.
- There were only two servers in the entire restaurant and they were also the hosts (see: poor staffing)
Positive:
- Our poor, over-worked server was exceptionally nice.
I wouldn't go back to this place if my meal was free. Bad, just bad.…
First Time Diner .... My experience at Satay was mediocre at best. High prices for small potions; the beef salad had very little beef; other dishes were not nearly as tasty as food prepared by Thai friends over the years ... I would not recommend Satay and will not be returning ...…
Overpriced and cunning menu and employees. This is THE worst restaurant I have been to in Austin area. The menu items are about twice more expensive than other comparable Thai restaurants. On the last page, there is a small section of menus that are $10-12 range. But do not be fooled, because when you order these, you will get a really tiny dish and end up having to order more or will get out still hungry. (No, I am not fat and am actually less than average weight) What's more upsetting is their business practice. A waitress will ask if you would like a tea, and at the end they will charge you $1.50 for EACH person. And on the menu I got, there is no mention of charge for a tea and I was not informed at the time of ordering. I've been to hundreds of restaurants, and this is the first place to charge for a regular tea that's not even on the menu. I feel this is a very cunning business practice and will not recommend to anyone or go back. There are many honest and good restaurants out there.…
Fresh, fast and very tasty.. I always enjoy eating here; they offer so many wonderful dishes. By taking a moment to relax over a healthy lunch, in a lovely setting, before going back to the office, I always feel like I've done a huge favor for myself. Once or twice the service has been only average, but most of the time its quite good. Prices are very reasonable.…
AWFUL customer service, tiny portions of less than exciting food for the money. I had such a disappointing experience with this place last night, particularly with the manager, Juan, who showed an astounding lack of customer service and rudeness I haven't seen in a long time. Had never been here, but found it to be close to a friends house for a quick meal before we both had to be somewhere else. I called an hour and a half beforehand so my food would be ready for pickup. I was on time; they had forgotten to make my food. My "3 more minutes" from the manager who was rude from the beginning, turned into 10-15 minutes - that's fine - the interior is beautiful, and the food coming out of the kitchen looked amazing (from too afar??).. so I'm excited. I stayed in Thailand for a while, and know good and bad food. Juan tightly knots the small containers in a plastic bag before I can stop him (to make sure all my stuff is there as a general rule with takeout) I attempt, he repeats my order, I say yes, he says "yes, it's there". There is a line behind me waiting on service, so I go. I get down the street with little time to eat, and I cannot believe the portions in my bag. For $11/entree, I assumed I would be getting two meals out of one. I thought the rice thrown into the small box, and the small spattering of noodles in my friends box was really a joke. really. We were in such a hurry, though, I couldn't go back and be irate as I was feeling. I ate my terrible green curry in one small bowl, (WHO skimps on white rice and rice noodles??) in one quick sitting. I was still hungry, and I was super mad. I called when I got home, exactly an hour later, but Juan didn't return my call for 30 minutes. He assured me that the portion size of takeout was the same that's served to the tables, he was extremely rude and said that too much time had passed between me leaving with my food and calling - though I wasn't asking for a refund or anything... he was just being defensive and accusing me of lying! DON'T SPEND YOUR MONEY HERE.…
