Recommends

Denise Z

Joined 3 years ago

Best auto repair!. We have taken are cars there for years - They have ALWAYS been nice, helpful and do a great job every time.

They maybe a little on the high side, but I would rather pay a little more and KNOW that the job is done right the first time.

Recommends

ED S.

Joined 1 years ago

AUSTIN'S BEST AUTOMOTIVE SHOP. I have taken my car there a number of times for different things and I get it back better than new. They have professional service and use good parts such as AC Delco and Motorcraft.Thanks again Shreve guys.

Doesn't Recommend

aimsforsquirrels

Joined 2 years ago

poor work. i do not work for shreve either.

I took my 4wd truck in there for an alignment. I picked it up and immediately it pulled hard left. After numerous attempts (3) to have them correct it I never heard back from old man bill or toby. I do not recommend this shop to anyone.

Recommends

HurrySundown

Joined 2 years ago

Easy to recommend. I don't work for Shreve either.

This is an honest business that can actually repair vehicles correctly. They probably charge the same as a dealer, because most repairs seem to be assigned "standard times" to fix and they probably charge the same rates.

Shreve takes the time to make an accurate assessment of the problem, to call you with an explanation and the cost of repair, and to let you decide whether you want to go ahead - without any kind of pressure. No nonsense about "extra problems" they found that need "immediate attention".

You get to work with the same people, not the service-manager-of-the-day. The main intake guy is Bill. He is great. You'll enjoy dealing with this company and can also feel confident they will do the work correctly. They usually get the car back in one day.

Honesty and competence in one package.

Recommends

justhookem

Joined 3 years ago

Shreve Automotive is the only place I take my car. Here's another review from someone who doesn't work for Shreve. I've lived in Austin 15 years now, and they were recommended to me by a co-worker about 13 years ago. I'm a guy that worrys about getting ripped off (because it's happened before). I've been seeing Bill to have my cars taken apart and put back together again, and have been satisfied with every experience. I wouldn't say they are the least expensive team I've had work on my car, but I can say that I've never taken my car back because it wasn't fixed right. I trust them to fix that which needs fixing, and not fix things that don't need fixing.

They have done things for me like brake jobs on imports, tune ups on newer and older cars, they removed the front dash of my mustang to replace the coil when my ac leaked, all without a hitch. Hmmm, then there was the transmission in my daughters pickup truck (chevrolet at 125K miles).

I have an old pickup from my dad, which they don't normally like to work on, and when I couldn't get a new engine to run right, they put a new camshaft in that for me (as the engine hadn't been broken in properly) and took care of the old gasoline in one of the tanks. When I filled the old plastic saddle tanks with gasoline and they split, well, they took care of that too.

Their shop is clean, the waiting room has free wifi, and if you drop your car off in the morning they will give you a ride to work. One morning I was suprised when old Mr. Shreve drove me to the office.

The place is run like a competent family business who cares, and I won't take my car anywhere else.

Doesn't Recommend

John78724

Joined 5 years ago

Keep away!. Here's review from someone who doesn't work for Shreve. Thank goodness this WASN'T a doctor, otherwise they'd be dead, just like my car is. After taking my car in and spending $800 to replace the radiator, 4 days later it won't even drive. Who cares if they've been in Austin since 1984 - Don't go to this place.

Recommends

bblumentritt

Joined 5 years ago

A Good, honest, dependable, and reputable mechanic!. I spent 7 years as an auto mechanic in the 1970's; now I work on computers, and gave up working on my own cars about 20 years ago. I've been taking my cars to Shreve's since about 1984.

Whenever someone asks me about where to get their car worked on, I tell them "Shreve's".

I can trust Bill, the service manager, or any of the other service writers to tell it to me straight and fix it right. In the rare event that there is an issue, they will make it right. All of their technicians are ASE ceritified and know their craft, and keep up-to-date with the latest automotive technology.

When you take you car there, and tell them what's wrong, they don't write down "change the alternator" of "replace the shocks", they write down "diagnose charging system issues" or "inspect suspension system". Think about it. When you go to the doctor, they run tests, or inspect your health indicators, or run diagnostic checks, they don't just replace parts.

Shreve Automotive is the doctor for what ails your car. I trust them with mine.