Research Pet & Bird Hospital

Great Support and Understanding. We have two Bichons and we are wanting to have one litter before we have our dogs spayed and neutered. Dr. Skellenger to the time to talk to us and perform a thorough exam of our "kids". We felt he and the staff went above and beyond in helping us. Even to the point of Dr. Skellenger walking out to the lobby and sitting beside me assuring me that everything would be OK.

I could never imgaine taking my kids anywhere else.

In addition, the fact that Dr. Skellenger was an Aggie didn't bother me ;-) He and the staff are super.

Thankful "future" parents…

Won't Go Back. Our vets, Dr. Anderson and Dr. Schroeder, closed their Milwood Veterinary Clinic practice and partnered with Research Pet & Bird Hospital. Milwood was our neighborhood veterinary clinic and we always felt very comfortable with them. We had been going there since 1993. Milwood had a great staff. We always received friendly, caring, customer service and excellent veterinary care for our pets. Our dog requires particular attention due to an ongoing issue.

I tried this new location. I don't like it! The staff is not very friendly and I never felt like I had good customer service. When I took my dog in, to have her anal glands expressed, a tech came out to take her, but I couldn't go to the back with her. That never happened at Milwood. The times I went here it seemed as if the staff didn't care and was more interested in moving customers in and out quickly rather than providing any customer service. They were very impersonal.

I have since found another veterinary hospital where the staff is friendly, provides excellent customer service, and is very caring about my pet's health; like it used to be at Milwood. I'm sorry my previous vets partnered with this place because I will not go back to Research Pet & Bird Hospital.…

Great vet clinic/hospital. We have been taking our 6-7 cats to this clinic for 18+ yrs. We have seen some of the other vets in the clinic but our favorites are Dr Skellenger , Dr Clinton, and Dr Lewelle.. When we have seen some of the other doctors and vet techs who we did not care for, all we had to do is tell the front staff and they changed us to a different doctor immediately and took our complaints seriously.

When the cats first started getting their dental cleanings I requested that if the cats had any cavities to fill them if the teeth were fixable. Dr Skellenger was great in fixing the teeth that needed it. He helped us understand feline dental cavities and gave us a lot of information on dental health. They now have digital xrays which are easier and clearer to read and also less radiation for the animals.

We've also had some of our cats with problems, heart murmur, kidney problems that were all addressed very assertively.

When any of the cats had to go under anes. for surgery or dental or even if they were sick, the staff would also call either that night or the next day to check on the cats status.

When our cats quality of life is no longer good and their life ends they,staff and doctors, are very compassionate and comforting. They even gave us a paw print clay cookie with the pets name on it. WE have 4 of these now.

The staff has always been polite. There are days that they are swamped and extremely busy and the front desk can get overloaded but they try very hard to be pleasant and efficient.

When I had to board the cats I checked multiply clinics and most were open cages with cage floors and very very small but RPBH kennel area was the best that I found, they were like kitty apartments, one room for litter box, one room for bed. The area was very clean. When I picked up the cats they all smelled clean and were healthy.

Overall we have been extremely happy with RPBH,…

Excellent Veterinary Care. My cherished relationship with Dr. Skellenger and the staff at Research Pet & Bird Hospital started about a decade ago and is still going strong to this day. Dr. Skellenger's knowledge and dedication to his patients and their owners is second to none. Here's my story... My dog Barkley (the love of my life) and I started out seeing Dr. Skellenger for routine exams and dental cleanings when needed. As Barkley got older, I learned the importance of the "Health Plan", which is simply a more comprehensive set of routine tests to make sure all of his systems were functioning properly. Through the years, the test results showed some changes and with medication we were able to slow the aging process and keep Barkley as healthy as a puppy! Dr. Skellenger was truly instrumental in prolonging Barkley's quality of life for many additional years. Honestly, without Dr. Skellenger I would have lost Barkley years ago. Unfortunately, Barkley had to be put to rest this past September, which was in a word, devastating! Dr. Skellenger stood by us and was so compassionate during this difficult time.

In addition to caring for Barkley, Dr. Skellenger also cares for my other dog Hailey, and my two cats, Ringo and Mia (my little princess).

Also, I have gotten to know the staff pretty well at RPBH and must say that they are some of the best folks around! I'm always greeted with a smile and love when we get the chance to chat. To me, the staff and Dr. Skellenger are family.

I would never consider taking my beloved pets anywhere but RPBH.

Thanks,

Jennifer Christena…