Rational Auto Repair and Maintenance

06/16/09

Excellent work - very honest

by abredow at Citysearch

I had my car towed there when my brake lines went out. I explained to them that it was an older car and I really wanted to keep it on the road for as cheap as possible. They totally honored this constraint and fixed just the problem I mentioned to them for an incredibly reasobable rate.

This is the place to go in North Austin if you are looking for an honest mechanic who is not going to try to screw you for every little thing he can fix.

I will definitely go back again in the future.

• Pros: Quick work, very honest price, will go back again

10/19/06

very accommodating

by sirenatejana at Citysearch

i took my vehicle here twice (once because my starter was going, once due to an exhaust problem) because it's near where i work. both times, they drove me to work, no questions asked. both times, the problem was diagnosed the same day and fixed within two days and for less than they quoted me (and neither quote was unreasonable). they were very good about calling me to communicate the status of my vehicle. they were also having a problem with their credit card machine one day when i picked up my car, and my card information didn't scan properly. they let me leave without paying and trusted me to call them to give them my credit card number the next day! i totally could have had my car serviced for free... but i was so appreciative of their trust and honesty (and ability to fix my car for half the original estimate!) that i actually paid them (stupid, probably, but i would've felt really guilty otherwise). no problems to report here! but i do have a suggestion: pick up your car on a day when the credit card machine isn't working. ;)

04/17/06

Brake Job

by streetmedic at Citysearch

I had rear brake job done. No surprises on cost! They were honest and I am recommending them to my friends and family. Kudos R.A.R.!

• Pros: Honest, Timely, Fair Price
• Cons: n/a, n/a, n/a

10/17/05

Great!

by mariazgarcia at Citysearch

Honest, nice, friendly and good at fixing my car---

and they charged a lot less than where I used to take my car !

• Pros: honest, good, explains everything
• Cons: none

11/25/03

CEO

by svillarico at Citysearch

Even though it is an hours drive to Austin, I am just so pleased to have found such an honest repair shop. Paul always has the correct diagnosis and treatment. I swear, my little BMW has a smile on her funny little face every time we get out of the repair shop. Everyone there is so good-natured and pampers my car more than I do - and believe me, that is quite a bit.

• Pros: workmanship, effeciency, attitude