Austin >Food & Dining > Waterloo Ice House
600 North Lamar Boulevard, Austin, TX | Directions 7870330.271946 -97.754195
Monday To Friday From 07:00 AM To 10:00 PM Saturday From 08:00 AM To 10:00 PM Sunday From 08:00 AM To 09:00 PM
Cool place, but disappointing food/service – The nurse and I stopped by the Southpark Meadows Waterloo location shortly after noon today. It took about four minutes before anyone noticed we were standing there, waqiting to be seated, but the nurse met some kids she knew from working as a school nurse, so time went by quickly. We were seated, and our waitress gave us our menus, then drinks, in a timely manner. The place was maybe 65% full. After ordering our meals (sirloin tacos for her, Kobe burger for me) we waited. And waited. And waited 30 minutes before I flagged our waitress down and asked her if we were going to get to eat. We got an "I said we were busy", and she went to check on our meal. She came back, withour food, and told me that "they were finishing your burger", and that she hoped the people outside "don't see me bringing you your food first."
All I can say, honey, and I hope you read this, is: I hope their food was hot, because mine wasn't.
It would have been a good burger if she hadn't have lied to me. My nurse's food, according to her, was fine. Too bad I cannot in good faith recommend Waterloo at Southpark Meadows. Especially when the hired help lies to me. And honey, you're lucky I didn't have a quarter on me, because you would have gotten a 4-cent tip instead of the 79 cents the nurse gave you.
Good food...shame about the waitstaff. – I went to the Southpark Meadows location during happy hour for drinks and dinner. I love the veggie sandwich. The person I was with and I ordered a couple of the coctails that are discounted for happy hour. Both were BAD, BAD, BAD. But we didn't them send back. Just chalked it up to lesson learned and ordered beer the next round. Got the bill and noticed we were charged twice the amount advertised in the menu for one of the bad drinks. We pointed this out to the waitress who replied blankly to us that we had ordered the large. Huh? We were pointing to the happy hour menu when ordering and didn't even know there was a large. We told her we hadn't asked for a large and didn't even know there was one, but it seemed so clearly to be something she had done intentionally (although I have no way of knowing). I call shenanigans. And stupid shenanigans at that because we just subtracted the price difference from her tip. It was really obnoxious behavior though, especially considering the drinks were not that palatable. The experience really soured me on this place.
bad chili – I have enjoyed many a breakfast at the Waterloo Ice on Burnet Rd as it is near my office. The other day I noticed on the Waterloo sign "try our chili". What a mistake! Has the manager tried it lately. He or she needs to. I would be happy to drop off a recipe cause your chili is terrible.
Tuesday Night Band – If you find yourself out on a Tuesday evening, go to Waterloo on 38th St. and listen to the Will Dunlap band. It makes for a fun night out for food and entertainment all under one roof. The salad with apples and walnuts is delicious. Sit back with a Black & Tan brewski and enjoy the show. The gig starts at around seven o'clock.
when you want something and a beer – original burgers- bluecheese and peppercorn etc. pretty good, not fussy, try it. the veggie burgers are pretty exceptional as are the salads.
Old-fashioned hamburgers, laid-back Austin setting. – In Short
This no-frills hamburger joint opened on Congress in 1976 and now has several locations. Creaky hardwood floors and big wooden chairs make up a causal environment where buddies relax with suds and grub. Old photographs and signs decorate the walls, reminding you of the days of Stevie Ray Vaughn and Willie Nelson. Everything is made to order. Aside from the famous burgers and fries, regulars crave the Texas Philly sandwich and queso chopped steak.
eh, mediocre – I was trying to show my houston friends some local austin flavor so we went here when Z tejas was too busy... had a combo plate -- baked potato, salad, mexican corn soup. the potato was ok (how do you mess up a potato anyway?) but the salad was watery, the ranch mayonnaisey, and the corn chowder tepid and bland. I will not go here again and will not recommend it at all. I'm just sorry I didnt go to whole foods across the street -- yeah they have it in houston but i can almost guarantee the food would have been better.
the best of the best! – all i can say is that this is the best record store ever! great staff, great selection and awesome events! don't believe the negative review below!
you can't please everyone! highly recommended!
totally indie and for the TRUE music lover!!!
Make you feel little – The staff I have dealt with in the shop are a bit rude when it comes to music. Snot-nosed, rather, know-it-alls, if you will. If you likr big name music, mean anything that is produced by a big label or well known band, the place is not for you.
Goin in there is a bit like Romper Room.
Where Else? – Waterloo has the best vinyl collection I can find. They also specialize in rare, hard-to-find albums. Their new and used collection is extensive and when i cannot find an album anywhere i know i can go to waterloo and find it there. Staff is friendly and knowledgeable. Nobody can compete. Don't start somewhere else and find yourself at waterloo. save your self a few trips and start at waterloo. They have everything.
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