Austin >Ethnic Food Markets > Umi Sushi Bar & Grill
5510 S I H 35 Ste 400, Austin, TX | Directions 7874530.200425 -97.763577
Neighborhoods: East Congress, South Congress
this place isn't bad – A friend and I recently had lunch here. It was pretty empty, but we sat at the sushi bar and had a nice chat with the friendly sushi chefs. Maybe it's just because I had never been to a sushi restaurant (I get my sushi from HEB), but I thought the sushi was very good, and it was a nice presentation. The lunch special was very affordable--it was about $12 and my friend and I split the 10-12 pieces of sushi. If this place was closer to my place up north, I'd probably go here more often.
Sub-par sushi and god-awful teriyaki – This place is a joke. Their lunch crowd (I counted less than 10 people in a max capacity of 100+) should tell you something. Sushi (lunch A) was sub-par and room temp, decor was like Night at the Roxbury, humidity and smell inside were like beginning of summer in corduroys, and the music was constant, repeititve prepubescent Michael Jackson.
Prices were ok, for lunch and parking was good, so that's a plus. But nothing made up for what my friend ordered - beef Teriyaki a la McDonalds. I know a sushi specialty restaurant is not a good place to get a grilled dish, but my God this was terrible teriyaki. It tasted exactly like a BigMac, overdone, sliced and grilled with bonus flab and extra gristle. She considered sending it back, but decided that lunch should not take 3-4 hours. The waiter also decided not to remove it from the bill, despite the entire portion still sitting on the plate. I thought about taking it for my dog, but remembered how inconvenient it is to clean carpets at 2am.
Before you think about going to Umi next time, try making your own sushi with your eyes closed and one hand tied behind your back. Or just get some fish sticks and soy sauce packets from Mamu Fu's House of Kung Pao Pants. I do not recommend that you try Umi, unless you like week-old tasting sushi on sale and teriyaki that tastes like mad cow, toilet tank marinade.
Do yourself a favor and head to Maiko, Oregami in Round Rock (fam owned) or Uchi (if price is no object). Even the waitresses are scrubby looking at Umi. You'd think that would be one of the easier things to fix.
EEWW!!! – well, this place is operated by complete scoundrels. we went there for a special occasion,
it wasnt pack there.By the way ,we ordered the chef"s tasting menu ,it wasnt impress us ,
wich was a complete rip off given that the fish we were given were mostly cheap tuna .Not the
worst part,this place is a complete embarrassment to the japanese food!!!
Worst service ever – Our waitress was the bartender who was not happy to be serving and let everyone know. Rude grimices were all she had to offer. She was partying with her friends at the bar while letting our food sit at the sushi bar for 45min each time we ordered. When we finally recieved our desserts they were almost completely melted. She gave no appology and went right back to serving her friends drinks at the bar and talking about their latest "hook-ups." There were 5 other tables in her section that were as furious as we were. We ended up being at Umi for 2 1/2 hours, not by choice. When the sushi came out we were pleased with it, but because of the service, it ended up being the worst experience we have ever had at a restrauant. Not to mention our bill was still well over $150.00.
Poor service & mediocre food at high prices – Umi has a middle of the line interior, mediocre food & bad service. I can't imagine how their prices are so high!. My sushi roll that should have been served with spicy japanese mayo was doused with what felt like chipotle mayo. My husband's order came in a good 10 minutes before mine. The waitress was rude, walked away while we were mid sentence and never checked on if the food was good.
I'm sticking with Maiko or Uchi for similar prices but GOOD food!
Poor service, average sushi – Servers aren't knowledgeable about the menu. The sushi itself isn't terrible, but it's certainly not top notch. I've eaten there twice and both times our rolls came out almost immediately after our apps and we ended up with a very cluttered table full of food. The table was dirty and the place smells like it's not cleaned adequately.
Very Disappointed – Getting a table was no problem, but the waiter greeted us with "What would you like to drink?". The Edamame was almost raw!! The sushi was extremely overpriced and wasn't even very good. The waiter gave us horrible service (Filled our waters long after we needed replenishment, and never took away the dirty dishes) and the waitresses wore tank tops with shorts and sneakers. This is the worst sushi restaurant I've ever been to in Austin and I plan never go to again...
Dependable – I've been eating at Umi for about 6 months now, and we have never had a problem. If you sit at the sushi bar, the chefs are very nice and will help you make decisions if you are a newbie. The sushi is consistant and good for the price. There is prompt seating and the bar makes very strong drinks! If you live and south austin, want sushi and don't want to drive too far, I would recommend this place.
Japanese specialties in a bold, bright setting. – In Short
Pink, green and purple neon walls clash with carved stone sculptures and cloisonné figures. A long curvy granite bar features some pretty tilework. Cold appetizers, include seaweed salad, marinated and dotted with sesame seeds and Japanese pickles. The sushi deluxe features salty salmon roe, squid, eel and tuna, some pieces garnished with dabs of grated daikon radish. Ginger ice cream makes a novel dessert.
Worst sushi experience ever. – Here's my Umi experience:
We order sushi, it takes over an hour to come and it's not busy. More sushi comes out than we ordered and we are charged more than what we ordered in the end. The sushi is mediochre. The person that ordered teriyaki gets it one hour before our sushi comes out. We complain to an irate manager than barely speaks English. Finally the sushi comes out. She very rudely says that what we experienced was normal. We ask for our bill to be reduced because nothing went right and the bill was wrong. She merely offers us a sake and a new waitress next time. We are forced to pay the tab, which included the sake that was supposed to be free and the sushi we never ordered.
There is no reason this place should still be in business.
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