Austin >Household Appliances > Conn's
Mon. - Fri. 10am - 9:30pm;Sat. 9am - 9:30pm;Sun. 10am - 9pm
Neighborhoods: South Brook Center
They get their name honestly. – I found the best price on a Whirlpool refrigerator at Conn's. I was told the delivery would be free via rebate and they would haul off my old refrigerator and give me the certificate that said it was recycled. All lies. They also offered 24 or 36 months no interest, another lie. As part of their no interest financing they added a term life policy of $20,000 to cover their possible loss of the property. In order to have that fee waived I had to supply a copy of my homeowners policy. It would have been nice if they had mentioned any of this to me in advance. It was so bad and I was treated so poorly that I paid for the refrigerator with my American Express card, disputed the delivery charge and canceled the financing. They are a nightmare to deal with and I wouldn't recommend them to anyone. I made several attempts to speak with the manager by phone, but was never allowed the opportunity. Buyer beware.
Conn's is a CONN JOB – There were several mistakes made by Conn's with my purchase of a new fridge. Mistakes happen, but when Conn's makes them, they do not fix them. I have gotten the 'run around' for a month trying to fix their mistakes - no one takes ownership, their payment systems have conflicting information, they are rude, hang up on you and do not come through on their promises. This has been the single most horrible service I have ever received - please do not be completely screwed by Conn's - they are truly a CONN JOB!
Editorial Review by Andrea Loera – Service-conscious regional retailer for appliances and consumer electronics at competitive prices.
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