09/30/09

Great Stylist = Great Haircut

by jstmyopnyun

Mary is a great stylist who really understood my hair. I have black wavy hair and very few stylists understand the logistics of long black wavy hair. Mary has cut my hair twice in the last 3 months and has done a fabulous job of guiding me about easy styling as well.

I totally recommend her to everyone out there who dont have blonde straight hair.

06/14/09

Excellent Stylists

by jacydawn

I've been going to this salon for 2 years now, and have had only good experiences. The people there are very nice and friendly, I'd recommend either Juanita (short cuts) or Leslie (cut & color).

• Pros: Easy to book
• Cons: Expensive

11/03/08

Workers need to stop talking amongst themselves and help customers

by DottyG

Ulta used to be a good place to get cosmetics. Unfortunately, the service has seriously gone downhill in the past few years.

The other day, I went in intending to buy quite a bit of Bare Minerals makeup. My supply of several of the products was low, so I was going to spend quite a bit of money. However, I could not find one employee that would help me. They were all congregated together giggling and talking. I caught the attention of a couple of them, but I was ignored. So, I walked out with my money still in my purse.

Sadly, this is not just representative of the Brodie location. I've been to a couple of locations in the past few months, and this seems to be the way all of them are run now.

I am very disappointed with this store. I'll just buy my Bare Minerals online from Sephora from now on.

• Pros: Number of products
• Cons: Customer service - they don't seem to want business; they are too busy talking to each other to pay attention to the customers