Austin >Food & Dining > Azul Tequila
4211 S Lamar Blvd Ste A2, Austin, TX | Directions 7870430.235134 -97.793436
Neighborhoods: South Lamar, South Lamar
Interior Mexican food. Different from tex-mex but in a good way! Sometimes super loud at night (mariachi) so try lunch. Homemade tortillas!
Margaritaville!!!! – The drinks are awesome!!! I love their fish-bowl sizes!!! The food is pricey....so I just stick to the drinks especially during happy hour.
New Favorite – I've been to Azul Tequila twice. Their pozole is awesome and my boyfriend loves their migas plate. The staff is very friendly. Service was a little slow, but overall, a great dining experience. We live in North Austin but will make special trips South to eat at Azul Tequila..can't wait to try their margaritas next time.
Stay AWAY they will cheat you on your bill anyway they can – We have frequented this place and always vow not to go back as it seems every 1 out of 3 times they end up trying to cheat us on the bill. They don't give us the discount they should on the appetizer or charge for something we didn't order and the Management is not Customer Service oriented. It's their way or the highway and we've decided not to go back. I hope this will prevent others from having a bad experience.
Awesome food! – This is the BEST Mexican food is Austin!
hook and switch – Just called today to order lunch for the workplace.
They wanted to charge 2-3 dollars more than the menu prices for each meal and would not provide chips for the guacamole salad unless they were purchased with salsa for 3.99 more.
They have good food but they have turned me away by advertising a price and while your not lokking add up the bill.
We canceled our order and ate elsewhere
Deceptive business practices(Always check your bill) – We were charged regular price on our drinks and appetizers during happy hour. The website has different information on the daily happy hour specials but once your there and you get your bill they stiff you. I talked to the manager and they still didn't want to give us the discount how it's listed on their menu. I asked the waiter from the very beginning before we ordered so we wouldn't have any issues and when we got our bill the waiter changed everything he had told us, even though several of us heard him. The manager was not helpful at all we tried to talk to her about it and of course she didn't listen either.The happy hour drinks say $3.75 and your bill tells you $4.75 then where is the darn discount. The manager didn't even give us the discount for our appetizers like it mentions on the menu as well. Always check your bill and make sure it's correct not that you will have any luck with money hungry people. I know times are hard but when you stiff your customers for the lack of business then that is not good business practices. I also noticed the prices on their menus went up. We were over charged by $23.00 dollars so I give this restaurant a thumbs down.
Good experiences everytime ... until now. – I have been going to Azul Tequila for a couple years ... once every couple of months or so. I've always had good experiences. Good food, good staff, great drinks!
Unfortunately Friday I had a terrible experiance. In short:
- Knats everywhere inside
- Slowest service I've ever had, and we were 1 of 3 tables seated in the restaurant
- We ordered plates we've had before and loved, but they were inedible on Friday
- When we complained the waitress shrugged and said, "Most people like it"
- We asked for a manager and never got one
- We asked for a check twice and never got it
- Finally we put the cash on the table (tip included!) and got up to leave. A waitress chased us to the front door and blocked us from leaving because she assumed we hadn't paid
- I emailed the restaurant when I got back to work and have had no response
- It's been 3 days since and not the waitress, not the other employees, not whoever checks their email ... no one has even so much as apologized. Unfortunately, we spent $45 that day and left hungry. I had to get a snack from the vending machines at work.
Like I said .... normally I am very happy and enjoy that restaurant, but I'm very unhappy with my last experiance and their (lack of) response or apology.
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