Shopping >Pflugerville Vision Care
Great Service, Good. Great place, great staff. Fair prices. Every experience I've had here has been a good one. The glasses lady is full of energy and the other gentleman is very helpful. Dr Bethel is very sweet and explains your options well. If I can help it I will continue to use the folks at Pflugerville Vision Care for all my optic needs.
Beware. Over the years I have purchased at least two pair of glass from this store and everything was perfect. However, the last time I just got a prescription and ended up getting my glasses somewhere else because this store wasn’t open late enough on a Saturday. Big mistake; I am now on my 3rd prescription and about to make my 3rd attempt at glasses that will work. Luckily the other company has a 90 day 100% satisfaction guarantee, but that doesn’t make me feel very good when the prescription keeps changing and it’s on their dime.
The frame stylist / manager was horrible and called my husband and I liars.
1) My new lens curved out of the frame (why I took them back in).
2) Went in to get replacement lens and they indented my frame.
3) Went back in to get new lens put in new frame, frame was the wrong color.
4) Went back again, frame front over eye was flawed.
5) Back again, frame was perfect, but lens was scratched.
When my husband took them back in the store, the frame stylist said that I did it and that's why I didn't come back in the store.. I was in the car with a 2 month old baby.
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