worst service. i just recently made a purchase and trying to get them to fix my account was a waste of time, i am still getting the run around after almost 2 months of trying to fix it, the manager at the capital plaza is rude and didnt want to help fix anything...this is the last thing i will purchase from conns, i have called the corporate office, and also been in the store 8 times so i will never make another purchase there, they dont know how to even enter your account into the computer...if i could, i would just return this whole purchase all together and get a refund so i can go buy it somewhere else hassle free.
Conn's is a CONN JOB. There were several mistakes made by Conn's with my purchase of a new fridge. Mistakes happen, but when Conn's makes them, they do not fix them. I have gotten the 'run around' for a month trying to fix their mistakes - no one takes ownership, their payment systems have conflicting information, they are rude, hang up on you and do not come through on their promises. This has been the single most horrible service I have ever received - please do not be completely screwed by Conn's - they are truly a CONN JOB!
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