The Cheesecake Factory
Austin, TX 78759
Phone: (512) 241-0777
Editorial Review for The Cheesecake Factory – by Citysearch Staff
In Short
Oddball architecture--curving surfaces and colorful light fixtures--and thick-as-a-book menus distinguish this restaurant from other eateries. The encyclopedic menu spans the globe with enormous American interpretations of dishes like pad thai, shrimp tacos, miso salmon, pasta Milanese and a slate of appetizers, sandwiches, entrees and desserts too extensive to list. The namesake cheesecakes, ranging from original to peanut-butter-cup-fudge ripple, are over the top in both concept and decadence.
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User Reviews for The Cheesecake Factory
03/12/2008 Posted by Kelly78759
This is by far my favorite restaurant. The menu has so many options and the staff is very professional.
08/12/2007 Posted by spizzle
This was our third trip to the Cheesecake Factory and we were very disappointed. We didn't wait too long for a table; however, when our buzzer went off, we had to stand next to the hostess table for a long time - that was weird. They took our buzzer and said wait - I thought when the buzzer goes off, it means the table is ready, right? By the time we got to our table, it was at least 10 minutes before our server came by to ask our drink order. The food wasn't that great either for the price we paid - one dish was a pasta dish with chicken. I think we counted four little pieces of chicken in a trough of pasta. Our server never asked how we were doing nor did she refill our drinks. Once we were done with our meal, our server handed us the check assuming we didn't want dessert - wrong! The Godiva cheesecake was dry and a smaller slice than what I recall. To make the whole experience worse, we could see the manager watching through the window as we ate outside. He made no attempt to help his employees clean tables, refill drinks, etc. He could clearly see patrons having that "look" of needed service and did nothing to help. Our previous visits to the factory, however, have been great - too bad we have to go to Boulder or Phoenix to have a better experience!
Pros: got a good parking spot!
Cons: horrible service, poor quality food.
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