02/01/09

Great Salon, Great People, Great Hair

by dphelps6

I've been going to Brittany at Maximum FX for a little over 4 year and I love her. I refuse to go any where else. She's fabulous at what she does and will steer me away from styles that she doesn't think will be good for me and she's always right. I go every 4 weeks to have my hair colored and she does a super fabulous job of keeping it virtually white. The entire staff is also very friendly and they remember me and my name, and other personal information about me. I've only had one problem with my hair - and that's when someone else toned it - and they were quick to correct it at my request, free of charge, and were very gracious about it. I absolutely love Lila, the manager. She is super sweet, friendly and informed about what is going on in the salon. If they've ever had scheduling conflicts, she's personally called me to either reschedule or to find another solution. They are verry good at working around my schedule. They also call me on a regular basis to make sure I'm still happy with my color - which I always am. Brittany is great and well informed and keeps up to date with current hair "news". In the four years that I've gone to her, her prices have only gone up once, and that was only slightly. I'm constantly complimented on my color and cut and recommend Brittany and Maximum FX to everyone that will hold still long enough for me to tell them about it. I'll keep coming back to Maximum FX, and Brittany is the best there is.

11/29/08

Worst experience

by ELANAJ

This salon is really overpriced. I had a color and cut and I paid 150. My hair turned out to be 4 shades darker than what I asked them. The haircut was below average, I am not even sure that they cut any hair at all. The personnel was very rude especially the guy at the register. I urge you to stay away, really awful experience.

11/14/08

Both Locations-Bad luck!!

by ddd51300

I first tried the Escarpment location. I was impressed by the nic salon, my stylist was sweet but I dont think she heard a word I said!! She did specific things I said I did not want! She was so nice but did not listen at all!!!

Then she tried to style my hair like hers.

Round 2: I had a coupon for 10$ off so I sent my husband to the S. Congress location. I called ahead to ask for a medium priced stylists. They set me up with someone who was 55$. My husband comes home & tells me he paid 55$ before the tip. Either they ignored his coupon or they put him with someone who was $65. When asking about cost, I pay close attention so I know it wasnt our error. Brittany did give him a GREAT haircut but we would never pay these prices again!!

Maybe it was just bad luck but I wont go back!