6603 Scrub Oak Ln # B, Austin, TX | Directions 7875930.427133 -97.761003
Neighborhoods: Oak Forest Villas
hard working , good company, a plus rating with bbb, honest, we go out of our way to please a customer, i promise that
Don't believe he will get you rebates!
To get a rebate, he has to pull a permit and actually do work to code. In my case, he didn't do either one, and the TDLR, Texas' Licensing Agency responsible for HVAC contractors, made him take out his equipment so I could get it done right by someone else.
Here is my story: Worst installation of all time. He took 3 days to install my system, and still didn't complete it. He even returned twice and left crews to do the work, which they didn't complete since he wasn't there to supervise.
He billed my credit card as if the job were complete and never bothered to finish the work, even though I waited several weeks while he had moved on to service new clients. What he left me with is a duct system that will have to be completely redone, and work that is not to code. I've filed a report with the Texas Department of Licensing and Regulation, as well as the Better Business Bureau.
If you choose to do business with him based on price, beware. You may not even get what you pay for.
My Mother & I own and manage several rental properties around town & I'm not sure what we'd do without Roger! Always timely, always professional, we have used him at each and everyone of our properties including our own residences and he is always honest & fair. I have also recommended him to several of my clients & have received nothing but positive feedback - that is crucial in my business! A/C is a must in Texas... but it is difficult to find a reputable company and someone you can trust. Roger has completed the job well every time for us for over 15 years -
couldn't recommend Roger Brown more. always professional an on time, with the right fix!
this place is awesome my ac is so cool, my house is like an iceberg!
I recently decided to replace the A/C unit in my house and got quotes from 4 different local HVAC companies. Not only was Roger the quickest one to respond and come out to give me a quote, but he was also the best price (for similar equipment) out of the 4 different companies and took the time to go over everything in detail that they would do during the installation. The installation went smoothly and the guys did a great job. All in all a great experience - I would definitely recommend Roger!
My old air conditioner went out recently. I called Roger Brown A/C when a friend gave me their number. They came out promptly and inspected my unit. Turns out the compressor had gone out. They had it up and running in no time. They were courteous, polite, knowlegable and fast! I was impressed with them and will continue to use them for any of my air conditioning needs in the future and will have no qualms about giving out their information to anyone needing work done right for a great price!
I am a property manager and have been hiring Roger Brown Air Conditioning for many years. Roger has always had the best prices, greatest service and has been wonderful to work with. When two air conditioners recently went out he was there within the hour to repair them even tho he had not installed them. Roger Brown A/C has been reliable, efficient, honest and I will continue to keep hiring them!
GREAT COMPANY!!! – Roger Brown is very honest and respectable. He installed my A/C and Heater in 2006 and has taken wonderful care of it. He is prompt to come out when he says and finishes the job efficiently. You can trust this A/C man because he stands behind his work. His prices are very reasonable for high quality units. He upholds his warranties and I think you be very satisfied with his friendly and knowledgeable way!
Disagree....Great Service...Great Guy – I have been working with Roger for 15 years and have recommended him for countless jobs to several owners. Great results. Never a complaint.
From Bryant Properties.
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