Austin >Beauty > L7 Salon
Not as good as the reputation.
Capelli just hasn't lived up to the CitySearch reviews. I had a salon I loved outside NYC and had previously had a great haircut that I wanted to copy. I brought in photos of myself and described in detail what I wanted, but my stylist didn't really pay much attention to what I'd asked for. I understand when a stylist makes suggestions or asks if she can tweak what you are asking for to suit your face or hair, but there was no discussion, just a different haircut than I'd asked for because it would be "better." It wasn't bad, but it wasn't an improvement over the old cut and it wasn't what I wanted. I was then blow-dried and curled into looking like an anchorwoman, much to the amusement of my boyfriend. I was also pressured to buy Bumble & Bumble products, which I stupidly did. They did nothing good for my hair and are outrageously expensive at full-price.
I continue to go there out of inertia. The cuts aren't bad and they aren't overly expensive, but I'd never trust them to do a big change or color. I now ignore all styling advice and flat iron out the absurd looking curls as soon as I get home. I've had some hideous haircuts in my lifetime, and don't want to risk going from good enough to awful in search of perfection. I've got long enough hair that the cut doesn't have to be particularly amazing for it to look good so until somebody with great hair who I trust recommends a particular salon/stylist, I'll continue to go to Capelli. But I wouldn't have started going if I'd known what a disappointment it would be after all these glowing reviews.
BEST STYLIST IN AUSTIN!. I recently relocated to austin and needed a new stylist to replace the one i loved in my old town. I was very close to her so she left big shoes to fill. A friend of mine mentioned that she knew an amazing stylist so I set up an appointment. Well needless to say, those very big shoes were filled after just my first visit with Ann. I went into capelli with no real directions to give Ann but she took my hair and gave me the best haircut I have ever had. She spent so much time with me making sure that it was exactly what I wanted and making sure that I would have no trouble maintaining it. I cannot recommend her enough. AMAZING stylist and truly one of the nicest people I have ever met!
I now have Mushroom hair..
This was my first time visiting this salon. I needed a haircut for an special event in 2 days and my other stylist had moved. I came after reading all of the recommendations on Citysearch and I was extremely disappointed. The haircut I received is very unflattering. It looks similar to Mrs. Brady. It has poufy layers on top and longer hair in the back, a sort of quasi-mullet if you will. I asked for long layers, long swoopy bangs, something saucy. I have fine hair with some wave in it and a very square jaw. It was as though she didn't look at my face or hair at all. The first layer falls at my ears, but the bulk of the layers fall right at my jaw line emphasizing it. This is the last thing you want when you have a square jaw. She cut my bangs too short. I had specifically asked that they not be too short, but she didn't listen. I said something to the effect that I wasn't happy with my cut (remember I have a VERY important event is 2 days). She replied, "why don't you live with it for a couple of weeks and see how you feel" because her next appointment was waiting. It's the next day and I feel ill. That's how I feel. It took 30 minutes and some hot rollers this morning and the best I could come up with was 80's soccer-mom helmet hair. I paid my money and even tipped, because that is what I do, but I wish I hadn't. I can't even really go and get it fixed because I have to wait for it to grow out first.
Everyone there was very nice but they don't consider the needs of the client. I would strongly advise that you not go there...unless you like looking like a mushroom.
Ask for Randy. This was my first time at Capelli. I got highlights and a cut from Randy. The highlights turned out a tad darker than expected but he took out the brassiness as I had asked for. I requested a haircut to suit specific needs and he gave me exactly what I wanted and made great suggestions. He listened intently, never once talked over me, spaced out or gave me any sense he was treating me like another customer to churn out. He is definitely a master at what he does. The best part is he is not cheap but reasonably priced and doesn't come with your typical "DIVA" Master Stylist attitude as some others at AVANT or Urban Groove. The salon is nice, there are several parking spots up front, the customer service was good and the entire experience was pleasant. I left feeling satisfied and confident with the new look.
THE Best Hair Salon in Austin. Absolutely wonderful salon! I have been coming here for 3 years now with Randy as my stylist, and I couldn?t have asked for anyone more talented than he. Actually, all of the staff members are very talented, professional, and extremely friendly and accommodating. On a few occasions, I have had my hair cut by other stylists in the salon and they listen to your needs and style your hair exactly as you ask. They use only the best products, the atmosphere is very inviting and relaxing, and I have only had positive experiences here. I am leaving Austin and don't think I will find a salon as awesome as this one. It is truly a pleasure to come here, and I recommend Capelli Salon to EVERYONE, except for the people I don?t like. :) This place is worth every penny!
I will never get my hair done anywhere else ever again!. I moved to Austin about 3 years ago from NY and I was a huge fan of the Bumble and Bumble product line. So, when I needed a salon in Austin, I looked for a place that carried these products and were certified by B&B. I stumbled upon Capelli and got really lucky that Randy had a cancellation and could squeeze me into his schedule. Randy is amazing! I have recommended him to several of my friends and even random people at the grocery store that liked my highlights! I will never get my hair done anywhere else ever again! I have had great haircuts and highlights every time! Usually, I am pretty indecisive about what kind of cut/style/look I want and it is usually difficult for me to put it into words, but I let Randy kind of know what I am trying to go for and then I let him do whatever he wants with my hair and I trust that I will walk out with exactly what I want and look like a million bucks (and I do!). I have friends that go to other stylists at Capelli as well and they have all had great experiences. If you are looking to try a new salon or change things up a bit, I highly recommend checking out Capelli!
What a great salon on a cool little street!. I made an appointment at Capelli with Randy based on the number of detailed positive comments I found on CitySearch. I wasn't disappointed! I've been making the rounds of a handful of salons since moving to Central Texas a few years ago and just didn't find a place that clicked, but Capelli feels like the one for me. Everyone there is so friendly and Randy really listened to what I wanted in a hairstyle. His suggestions resulted in a style that lives and works well with me! I almost don't want to leave such a good review because that will make it harder to get an appointment...
Patient, attentive and flexible!. I just moved to Austin recently and have never had my hair cut anywhere except when I was "home". After researching places on Citysearch I found Capelli. They got me in within a week and Ann was wonderful! I got about 12" cut off and really had no specific idea of what I wanted. I took in some photos and told her in general what I wanted and my hair is great! She spent over an hour on the cut alone and the price was awesome. I can't believe I love my short, short hair so much!! I HIGHLY recommend the salon.
Consistency is the key!. Before finding Randy at Capelli, I bounced around from salon to salon. I couldn't find a stylist who could do the same thing with cut and color twice! Randy does a great job every time, no surprises. And when I do want a change he really listens. Everyone at Capelli is friendly and considerate, and I have referred many friends to this Salon and will continue to do so!
April, April, April. Friendly, pleasant, very talented, my hair looks great, April really rocks. The saloon is cozy and the staff very professional, I absolutely recommend.
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