Luna Nail Spa

Recommends

yankees143

Joined 2 years ago

Love it! Faithful Customer for Years!. The exact opposite of what the last 3 bad reviews have said. I've been going to Luna Nails for years so I should know. Have also lived in various big cities across the country so I have a good gauge of what a great nail salon should be. They are all very friendly with great customer service skills and the place is very clean. I was lucky to find Luna Nails and I will stick with them! I recommend either Tracy or Lynn if you'd like to call to make an appointment. BTW, I don't know what "male owner" they were talking about....never seen him before! These girls must be talking about the wrong nail salon.

Doesn't Recommend

Julie1234523

Joined 2 years ago

SUCKS!!!!!!!. First off, let me begin with the place extremely dirty. My gel polish came off the next day. Employees didn't speak English and they weren't able to explain why my cuticle was bleeding during my manicure. Their tools did not look sterilized and the spa chairs had a foul odor coming from them. I would not suggest coming here.

Doesn't Recommend

C Hughes

Joined 2 years ago

HORRIBLE!!!. DO NOT USE THIS SALON!!!!!! The OWNER admitted himself that he does NOT CARE about his clients.... I had a very bad experience after being a committed customer for over a year and he was not willing to hold up to the refund promised to me when it came time and told me he would prefer to lose a client than do what he has to to resolve the situation because he does not want a single customer thinking that he would ever do them a favor or make them happy with the services!!! HORRIBLIE!!!!

Doesn't Recommend

Amanda1976

Joined 2 years ago

Clueless Service!. I read many good reviews on this website about this shop and I was very excited to check out the great service they advertise, but when I got there to get my pedicure done, OMG, what a job, I could not believe it was the same shop mentioned in the site. Employees didn't speak English correctly and didn't understand what I wanted when I was trying to explain to them. Their tools and the shop in general was extremely dirty. Employees lacking professionalism. I would not recommend this shop to anyone looking for a good service nail shop.

Recommends

Jenny552

Joined 2 years ago

The number one nail salon in Austin!. I have been to countless nail salons in Austin but I paid high prices for not so great service! But here at Luna Nail salons I had great service and a great price! The staff there is so friendly and nice! The salon is so clean and I have allergies but here I could breath clearly the music is always nice and relaxing I could also watch TV there. I could bring my laptop or any device that requires Wi-fi and it is free when I get a pedicure!

Recommends

cindy51280

Joined 2 years ago

best nail salon in austin. I had been going to Lunar Nail and Spa for a few months and I absolutely LOVE the place! It's the perfect setting, very relaxing and calm. Unlike other nails salon, this place is super clean and smells great. I hate cheap places as I've seen many friends who get infections. Not at Lunar Nails, They take hygiene very seriously, which is a deciding factor for me. The owner, Tracy, is a fantastic manicurist and knows how to please her customer. She also does gel nails, which I think are the best. I'm picky and very particular about my nails. The gel nail polish lasted on my fingers for 3 weeks! My toes nails lasted forever, If i had to guess it's probably 2 months or more. I'd recommend this place to all my friends and family.

Doesn't Recommend

Nancy7541

Joined 2 years ago

Awful Experience. I was there this weekend for Mother's Day. First off the shop was extremely dirty. I saw tools that did not appear to be clean when they are supposed to be. During my pedicure the girl that was doing the job didn't know what she was doing and she cut me. I bled a little and it hurt. I tried to find her license so I could get her name but was unable to. I would not recommend this to anyone.

Recommends

CSMobileUser

Joined 5 years ago

Beautiful nails!. No, I wasn't offered refreshments (but they do have a water dispenser) and by appearances it is a nice nail salon, but nothing fancy. I am extremely picky about my nails, however, and they do an incredible job! When my mom comes to visit she insists on going here because their pedicures are a step above what she gets in Houston. She has issues with her toes. They have several options for their spa pedicure, which is nice! I like the parafin wax. I have solar nails and will drive 20 min to get them done there because they do a great job. As for nails colors, they have quite a variety, some "expensive brand names" to others that I don't know. Either way, I have never had any paint chip off of a pedicure done there within the first 4 weeks!

Doesn't Recommend

aqua78

Joined 4 years ago

Terrible!. I was excited to find a place near home with some good reviews...so maybe just the lady I had sucked! She had braces....

First off, she put my hands in freezing cold water to soak! Then was not gentle at all with the cuticles! She cut me 3 times! I didn't even recognize the names on the polish bottles which equals CHEAP! It also seemed a bit unsanitary. I do not recommend this place.

Doesn't Recommend

hawaiigurl

Joined 5 years ago

nothing special. Average nail salon. Don't understand why they have this picture of a salon on this site because it is not the same salon. I looked at this site before I went there and thought I was at the wrong place because the picture looks nothing like the salon...it looks like your normal nail salon in a plaza shopping center. Don't know why is says comp refreshments because no one in there was offered any. Service was average, pricing was average. Sometimes couldn't understand what the lady was saying. Don't really know what all the hype is about.