The Steam Team

02/04/12

Great service

by CarolynR697 at Citysearch

My carpets looked as good as new after my service. Todd did a thorough job and was very professional and courteous. I will be calling them soon to clean the carpets in two more rooms.

01/03/12

VERY PRICEY

by daveliquid at Citysearch

While these guys were quick, they were not very thorough. They left some very obvious stains on our carpet. The price was outrageous. The whole time, the guy was trying to upsell us on something new.

12/24/11

Great Service, clean carpet !

by Shahed at Citysearch

The carpet cleaning went very well with Shon. He showed up around 5 pm during our 3-6 pm window. A phone rep called us in advance to let us know he would be there. He was very efficient and moved the furniture/sofa/baby crib. We had about 37 stains before the cleaning and I only counted 1 after the cleaning. That specific one was grape juice spill and it didn’t recover. Either ways, we are very satisfied after the cleaning. The only suggestion would be to let the customers know in advance that the hallway cleanings are $ 18 each (so either from the door to the living room or from the living room to the rest room would be counted as two hallways).

12/17/11

Major water leak

by Lexie and family at Citysearch

Recently I arrived home to find my residence flooded with water. My first concern, our dog, Lexie. She was ok, but scared to death as she stood in three inches of water.

A major malfunction had occured in the upstairs bath, water was coming down the walls, through the ceiling and compiling on the floor. I was in a state of shock having no idea where to begin with such a catastrophe. A neighbor said to call THE STEAM TEAM right away. I did, and that was the BEST move I could have made. A crew was sent out under the direction of Kade Templeton. Immediately they went to work. Water was being removed, furniture was being moved, industrial fans and dehumidifiers were coming in and Kade was there working with the rest of them and assuring us they would take care of this. They have, and at this point still are. I am more at peace as I know Kade knows what needs to be done and our home will one day (hopefully soon) return to our sanctuary.

I wish this on no one. Water damage is devastating. If it does happen to you, ONLY CALL THE STEAM TEAM. Your contents, your home and your welfare are all they care about.

12/09/11

The Steam Team did a Great Job!

by A Gutierrez at Citysearch

We were very happy with the job The Steam Team did. The carpet looks like new again. We got a 5 room special and added 2 more rooms to that. Our tech Shon was super hard working, polite and professional. A couple of tough spots returned once the carpet dried but The Steam Team is coming back out to work on them no extra charge and we live past Georgetown, TX. We definitely recommend The Steam Team!!