Austin >Veterinary Services > Am/Pm Animal Hospital
2239 S Lamar Blvd, Austin, TX | Directions 7870430.247067 -97.774433
Neighborhoods: South Lamar, South Lamar
PRICE GOUGERS – As another has said they will take you for all you're worth with the facade of procedures being absolutely necessary. They use guilt to overcharge you. Will never be taking my dogs back.
Helped us and treated our big dog very well – AM/PM treated us fairly, and the dog appropriately. He is well again. It is always bad when your dog is ill, but it's worse when it is outside normal business hours. What will happen at the vet? Costs? Causes? Hard decisions? We have a normally very healthy exceptionally large golden retriever who had diarrhea and vomiting. He had to stay for a few days to get his system stable. We felt the charges were very reasonable. They kept us informed of his response to the treatment. We were concerned about the costs, and it isn't all about money. It is also about the severity of the illness or injury and the quality of life of our pet. We think AM/PM did a very good job working out our pet's health crisis with us.
Keep up the Good Work AM / PM Animal Hospital – We use this clinic with some frequency and they have been great when we really needed them. Usually it’s on weekends or even holidays when our dogs get hurt or sick. These folks work nights, weekends and holidays so that people have somewhere to go when their pets get sick. The folks at AM / PM Animal Hospital have always been very professional and reasonable with their fees. In fact they are considerably less expensive than our local vet.
I must say that I am really incensed by Mr. "Willie P."'s review below. It is a terribly unfair review of a very good clinic.
While, it is possible, he might have had intentions of eventually paying for the services (assuming his dog lived). In most cases at Vet offices (also doctors, dentist), the reality is that when people say "I'll pay you later" they never do. In fact, in a large percentage of these encounters, it is actually a con, with the person seeking services really not having any intention of ever paying. It is unknown whether Willie actually intended to ever be responsible for the cost of providing care for his animal. The bottom line: the odds of someone presenting to a Vet office (or a doctor office) like Willie of ever paying his bill is very close to zero.
The good people that run this clinic must work weekends, holidays, and nights. They must pay for salaries, supplies, medications, the building, taxes, etc. etc. It is woefully unfair for Willie to lambast them for his own irresponsibility in not being able to care for his own pet.
It is hard to know whether Willie is just so immature as to not recognize that his own lack of responsibility is at fault, or is he just pissed off that his scam didn't work and feeling bad knowing that he is incapable of taking care of his own animal?
It cost a lot of money to deliver vet care. If you can't afford it, just don't have pets or put your animal down if you can't afford to take care of it when it is in pain.
Take Responsibility for Yourself and Your Pets ! The World Does Not Own You Free Vet Services, a Job that Pays You More than Your Worth or Anything Else !!
If you don't want your pet to die go somewhere else! – I brought my two year old Maine Coon cat to AM PM hospital explaining she'd been experiencing symptoms that had been treated by a prior vet as a respiratory infection. As a nurse I had doubts her symptoms were of that nature and it appeared to me the cat was choking. I didn't know if it was a piece of grass stuck in her throat, a polyp...or perhaps a tumor. Dr. Mulligan was the vet we saw. He was very condenscending and arrogant and insisted that she indeed had a respiratory infection and was 'too young' to have a tumor. (Initially he thought she was ten years old!). I explained she choked when she ate and every time I tried to give her medicine orally the same thing happened. His response was " she just doesn't like the taste of the medicine. Sometimes you just have to do something they don't like". I stated, "then you give it to her and see what I mean". The vet tech came in and used a pill pusher to get (yet another) antibiotic down her throat and she turned blue and started to choke. This still did not convince him and he remained nasty and mean about 'doing something I don't want to do'. After thirty two years in the nursing field that is the last problem I have with providing necessary medical care. She turned out to have a squamous cell tumor in the palate of her mouth and died some weeks later. I will never forgive his arrogance and insistence and hope people will read this and stay away from this place!!!
**WARNING only care about the money not the animal. – **WARNING!! This place is a total SCAM. If there was a rating of ZERO, I would have given it. My six year old, Bichon, Austen was violently ill last year. He had been throwing up for a day and a half. I made an urgent appointment with a regular vet who gave him an IV and gave me meds to take home. This did not quell the vomiting. When Austen began throwing up blood, I took him straight away to AMPM. They ran blood tests and x-rays. When they came back with the x-ray and showed me that there was nothing to be seen on it, "But he could have eaten cloth which would obstruct his bowels and would not show up on this x-ray, so we need to go in and do exploratory surgery." I panicked but agreed. I was in a sticky situation; should I question the animal doctors that knew what they are talking about (or should have because they went to school and trained for it) and take him home only to get worse and possibly die, or did I listen to the doctors that knew (or should have known) what they were talking about and do everything I ... If there was a rating of ZERO, I would have given it. My six year old, Bichon, Austen was violently ill last year. He had been throwing up for a day and a half. I made an urgent appointment with a regular vet who gave him an IV and gave me meds to take home. This did not quell the vomiting. When Austen began throwing up blood, I took him straight away to AMPM. They ran blood tests and x-rays. When they came back with the x-ray and showed me that there was nothing to be seen on it, "But he could have eaten cloth which would obstruct his bowels and would not show up on this x-ray, so we need to go in and do exploratory surgery." I panicked but agreed. I was in a sticky situation; should I question the animal doctors that knew what they are talking about (or should have because they went to school and trained for it) and take him home only to get worse and possibly die, or did I listen to the doctors that knew (or should have known) what they were talking about and do everything I could to save my pup? I went with the latter and signed up for their in-house "credit" as I was told I needed to do to ensure that the vet bill would be paid BEFORE they proceeded and they took him back. AFTER I was approved. Good thing I had a co-signor to make sure I wasn't rejected. What would have happened then? We would have been sent home and if Austen was on his death bed, he would not have gotten the help he needed. Three days and surgery later, they STILL came up with no answers, so they asked if they could run a two-hundred dollar blood test that was a human to dog virus that is hardly EVER found in any dog or human...Of course, since you're laying on the guilt and making me feel like if we don't do this test he might die, absolutely, if it's going to save him, tack on another couple of hundred dollars to the bill and another day in the hospital. Why not? Needless to say, that test was negative and just before my credit ran out, they finally released him. I found out at another vets later on, that they most certainly would have been able to see fabric on an x-ray due to the striations and formations that fabric makes in an x-ray. AMPM just wanted to soak me for 2 THOUSAND dollars. Yes, that's right, 2 Grand for NOTHING! My bill was 19 hundred something and all I ended up with was a puppy with internal scar tissue and this huge bill. I'm not even getting into the HORRIBLY rude and snotty customer service I received OR the fact that they killed someone's cat while I was there, yep, put it down because that person didn't have the money to do the surgery they said it "needed to save it's life." It was cheaper to euthanize it than to help the animal and its owner out. WORST vet experience EVER and I have three dogs and have grown up with dogs all my life.
Would NOT TREAT MY 6 MONTH DOG, HE DIED!!! – MY little bity minature dochson got very sick on thursday morning and I took him to an er vet that night. The vet said he might have eaten something like a toy because he was throwing up with diarhea. They said if he wasn't better by tomorrow night, to bring him back. The next day he was worse so I took him to another er room for a better price. They gave him an IV and said if he wasnt better in two or three days to bring him back. He was becoming more and more lethargic and weak and not eating anything all the time while throwing up and Diahrea. He was dropping a pound a day. The next day saturday he was getting worse and as soon as both my girlfriend and I got off we took him to AMPM EMERGENCY VET on SATURDAY night.
They gave a quick diagnoses and said he needs sugery. He looked soooooo bad and had lose 4 lbs in 3 days. We were thinking he was gonna die at anytime. I told them we would proceed with their plans to run tests over night and give him fluids and also do surgerey if that didnt work. I was like "ok cool, Please just get started because he could obviously die at any minute". The VET yes, I agree, he needs a shot to calm his stomach because according to the XRay it was EMPTY and INFLAMMATed. The vet said I cant get started till we give you an estimate. I said I dont care what it costs just get to work on him.
A fat mexican lady who seemed more like a money hungry shady salesperson than a nurse said we would have to pay at least 700 to get started and up to 2300 to pick him up tomorrow. I said "Ok, money is not an issue because I get paid friday and on Monday I can Loan up to 3,000 from my Work. During this "Estimate" time they had taken my dog back into a cage, and informed me that they were getting started with treatment. My girlfriend camila and I started to relax finally because our dog was finally getting some treatment after 3 vet visits. when we went to pay I realized I didnt have my checkbook(I don't believe it debit cards because they are a scam and seems the main goal is to overdraft you,ha). I had not grabbed my checkbook because we were in such a hurry when our doggy starting diarheaing BLOOD. My girlfriend had 100 on her debit card and I had 60 bucks in my pants. I said can we give you this 160 and bring the rest tomorrow when we pick him up. Plus it was already 3 am by this point.
The fat mean lady said we cant even start the treatment until we recieve 778.62 and we will not TAKE YOUR CHECK!. I said wait, my dog has been back there for an hour and ya'll haven't started? and they said Yes, we cant start until u pay 778! MY girlfriend has a different bank and did not have enough, and since I dont have a debit card I did not have access to my funds and since they would not take my check we were screwed.
They actually did not inform me that they didnt take checks until I had driven all the way to 183 and mopac and back! My dog was shiverring with a terrible fever this whole time in a cage in the back. They literally said here take your dog we cannot keep him here.
They wouldn't SEE MY DOG!!!!!! I told them"THIS IS INHUMANE AND HOW DO YA'll SLEEP at NIGHT". They just said sorry, that is our policy and there is no manager here that we can talk to.
I want everybody here in AUSTIN TO KNOW THAT I TOOK MY DOG HOME AT 5:00am and we found him DEAD HIDDEN IN MY CLOSET @11:00am. He had crawled his way deep into the closet soon after we got home and DIED because AMPM Would not see him!!!
NEVER GOO to AMPM. They killed my DOG and am trying to see what KIND of LAWSUIT I CAN FILE on this INHUMANE MONEY HUNGRY VET!!!! I HAAATTTEEEE THEMM!!!! BECAUSE THEY WOULDN"T TREAT MY DOG,
HE IS DEAD NOWWW!!!!!! AAAHHHHHHH
Avoid this place – I took my dog in because he had some odd-looking black skin thing on the top of his head. I was afraid it was mange. It was a Saturday. The vet, who spent 3 minutes with my dog, was clueless so, naturally, suggested all sorts of blood tests, urine test, even poop test -- all of which was done in the office. $246 later, they were just as clueless and also tried to sell me a variety of products. I went home, went online, bought some anti-fungal tea tree oil for $3.95, put it on his head and the skin was back to normal in 2 days. This clinic is run by charlatans.
The very best – My favorite little Chihuahua, Hank, became suddenly ill after-hours and I rushed him here. From the moment I walked in, I felt a sense of warm caring from Marjorie [receptionist], Dr Renner. Hank temporarily recovered but was soon ill again [congestive heart failure]. I took him back and consulted with them and decided to put him down [he was 15 years old]. I felt kind support from the staff. I also received a condolence letter.
I am so impressed with this practice and recommend them highly!!!!
Staff at AM PM Animal Hospital are Angels. – My beautiful dog, Princess, gave birth to 5 precious puppies. She had to have a C-Section, to deliver the last two after having delivered 4 the day before. Due to the trauma of the delivery and prolonged pain, Princess was not able to care for her babies. I have been bottle feeding the babies since Thursday night. Things were looking very desperate. I was caught up in a nightmare that as far as I knew was not going to end well. AM PM staff stepped up and became the savior for Princess' puppies. Today, AM PM Staff agreed to take in my 5 newborn puppies for bottle feeding. If you've ever done this, you know that it is very time consuming and hard work. There was absolutely no reason for staff to do this other than pure kindness and care for my 5 Beautiful newborn puppies. If staff had not agreed to take in my puppies for bottle feeding, they may have ended up at Town Lake Animal Shelter since I have to work and was not able to provide the 24 hour care they would need for 5 weeks. Bless AM PM Animal Hospital for the loving care that they gave to my Princess and now the incredible service they are providing for the puppies. Thank you, Thank you.
Go Easy People... – Some of the these negative reviews should, perhaps, step back and take a look at their own situations rather than painting with such a broad brush. I have had lots of dealings with this hospital and they know what they are doing. If it feels excessive to you, perhaps it is. My mom was a vet and retired early because she couldn't deal with the stress of wanting to help everything and not being able to because she was, after all, in a business. What veterinarians do is not free, or easy. If you want the best care, be prepared to pay for it. Anyone can just throw medications around.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Am/Pm Animal Hospital on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.