John & Corky's Automotive Specialist

Best Customer Service!. The team at J&C Automotive, especially John and Ray (at the front desk), are amazing; by far the best car-related customer service I've ever experienced. My family and I have been Ray's customers for over 10 years and we've all followed him around to many different Lamb's Automotive service centers in the past but are so glad Ray works at J&C Automotive now. They have better prices, an excellent team of mechanics, and work hard to get you in & out as quickly as possible. As for customer service, J&C Auto. couldn't be better.

I had my oil changed at J&C yesterday around 1pm. By about 6:30pm my VW started making a really awful squeaking noise and by 9pm, when I got home, the check-engine light had turned on. I called J&C at 7am this morning and spoke with Ray about my VW's troubles since having my oil changed the day before. Ray didn't even hesitate to help - he immediately called a tow-truck to come pick up me & my car. (The towing company was great too - Triton Towing, ask for Tony Smith!) Within an hour I was transported from the 4-Points area to Round Rock where John, Ray, and the mechanic who worked on my car yesterday, met me at my car before it was even taken off the tow-truck. It was amazing to know how much each person at J&C cared - the mechanic instantly apologized for my inconvenience and thoroughly went through the steps he took when changing my oil the day before alleviating all doubt in my mind that he had done something wrong (and in the end, he had done his job CORRECTLY and had even went above and beyond to make sure it was right). Both John and Ray assured me that they would get my VW fixed "no matter what it takes" and they did exactly that! It took a few hours to figure out the problem (at one point I saw 4 mechanics working on my car) but the guys at J&C Auto. got it done and I'm so pleased with the result. My car is back to running smooth - no noise, no light - but there was no apparent connection between the issues I had with my VW & the activity of getting my oil changed yesterday. This is where J&C Auto. really upheld the title of outstanding customer service: I was NOT charged for the repairs; not even a penny. J&C Auto. fixed my car for FREE because they felt like it was too much of a coincidence for my VW to have engine issues right after an oil change even though they couldn't find a connection between the two. They told me they would take care of me and they did! J&C Automotive is an amazing company with honest employees who will get the job done no matter what it takes. I will absolutely be returning to J&C Automotive Specialists in the future. Thanks for the excellent customer service!…

Miata Lockdown. JC Automotive Specialists is the way to go as far as Miatas are concerned. Just look at the pic on the homepage. 'Nuff said. I recently got stuck on a project I was feebly attempting to do myself. Ball joints. After calling and being respectfully told that an over-the-phone quote would not be accurate, I decided to have my car towed there. Not only did they take a look at it the same day but replaced the worn ball joints for just the cost of three hours labor at $298.00 (I provided parts).

About five hours after having it towed there, I was back to attacking corners with a new and more confident feel. Save yourself the time and just go to JC Automotive Specialists.

Thanks guys!…

Oky so far, no car repair yet.... I had four brand new wheel rims and since they are certified tire-rack installer, I have them install it for me. They did a good job without damaging or scratching the new wheels. The installation was a bit pricy but reasonable compared to other tire shop. Overall, I was satisfied as a first time customer.

I might take my chance to have my car repaired by this shop and I will certainly write a review.…

Ladies This is the Place. As a woman many times I have been treated like I was an idiot or told I needed repairs I did not . NOT HERE! The tech explained everything to me in a manner I could understand My car has never run better and as a woman driving alone it is so important to feel confident in its reliability. The customer service rep called me to check on my satisfaction and She was very sincere in Her making sure I had had a good experience. When I told the customer service rep how happy I was that they treated women with respect She told me that the shop was donating $500.oo to the Annunciations Maternity in Georgetown when they had 1000 fans on facebook and also have done work on womens cars from the battered womens shelter to make sure their cars were safe. Orange Grandma…