Mesa Ranch

Horrible Place. Food has too much grease, and too much seasoning. When i went there last I almost fell because the stairs had a piece of rubber that i tripped on. Bar staff is extreamly slow, and so is the wait staff. Menus are always greasy and table have crumbs on them.…

Great food Great Fun Great Place to take your UT students to when visiting. We recently took a weekend to visit our daughter who is a UT student and we took her and 3 of her friends to Mesa Ranch South. Incredible food and service! We all ordered different entrees and shared bites so we could sample a variety of dishes and they were all fabulous. But the best part was the Filet of Mignon which I ordered - truly melt in your mouth, tender, well seasoned, beef. The Live Music was a plus and not over-powering which allowed us to visit with our daughter and her friends. I know my daughter will no longer object to our visits when she knows that a dinner at Mesa Ranch is thrown in with the deal :)…

POOR CUSTOMER SERVICE. After several years of patronage, one night in June, I left my cell phone at the restaurant. The help stole the phone - which was confirmed. When I was unable to retrieve my phone, I would have at least expected the manager to offer some gratuitous token. None was made and I have not been back since. In Impact this week, the names of the owners were mentioned. I was impressed with the owner's father being prior owner of the Barn. We used to visit there all the time, (yes, I am an Austenite). So, I called Ray and spoke to him and let him know that I no longer was a patron and why. He indicated he wished he had known about the situation earlier and failed to offer anything in order to have my patronage returned. I was floored. Yes, I left my phone. And, no I am not out for a free drink. Yet, a glass of wine on the house would have me back. Things happen in the service oriented business, you must make the customer happy if you want return business. It is sad that they will never see me or my friend circle again.…