Austin >Salon Cherie and Spa
OUTSTANDING HAIR AND BEAUTY services at Salon Cherie on Bee Caves in Austin. As this is a smaller boutique salon, you will always be provided with a no non-sense approach and look like a million bucks when you get out. I highly recommend the services of Cherie Gifford, Lachee and Rachel. They all offer outstanding results and friendly services.
Love Salon Cherie! Cut and Color Artist Karen is Amazing! She has been styling my hair for 15 years, I followed her to Salon Cherie from Cedar Park. It is so worth the drive! Rachel does my brows each time I come in they also have the cutest boutiquey clothes that thy sell! Check thm out!
Be Forewarned. When I moved to Austin I gave Cherie a try. OMG, she was unfriendly and became downright rude to me. She was not attentive or friendly. She may be a Great stylist, but her people skills are offensive.
Saved my sisters eyelashes. We went to the salon and Spa in the Barton Creek Mall and my sister got the eyelash extension. These people put the glue on too thick and they were irritating my sisters eyes. We found SalonCherie and they were able to help her right away. They were so nice and we found out that the place in the Barton Creek Mall isn't certified to do eyelash extensions.Thank you Cherie we will be back for your services.
One of the best stylists in Austin!. Cheri and her staff at Salon Cherie are very professional and accommodating. They will go above and beyond to make sure that you are satisfied with the services that you receive. Cheri has squeezed me in when she is extremely busy more than once. She is a great stylist, you will get one of the best cuts you've ever had! If you are looking for someone professional, dependable that you can count on.......go see Cheri! You will not be disappointed!
Best Salon in Town!!!!!. I have been a client of Cheri’s for over 7 years now. Her service is always top notch and I could not recommend anyone better. I have come to make friends with the staff and they always tend to be both professional and easy-going. Whether they are making salon talk or giving hair advice they always make me feel like a part of their salon family. Not to mention they are all very lovely to look at. So go check out the salon fellas. You will certainly be glad you did….
What a great place!. I am fairly new to the austin area and i have been to several salons in the austin area to have my hair done. most places seem like they want to get you in and out as soon as possible. My first instance in the salon was amazing!! I was fortunate to have the salon owner "Cherie" to do my style and color. Her perfectionist artistry made me feel like i was 10 years younger. I have finally found the salon i am looking for! thank you ladies of Salon Cheri for making me feel pretty again!!
CHERIE IS FANTASTIC!. Cherie has done my hair now for the past 2 years, I get a full highlight and cut. I went through a rough patch in my career and couldn't get my hair done so I went a while without seeing her! Let me tell you it was AWFUL! She has always done exactly what I want and gets my hair the exact right color each time! I am so thankful to have found her. Ive also gotten a massage at her salon, spray on tan, and waxing which were all wonderful! I wont go anywhere else, the salons prices are reasonable, and everything there from hair to skin & over all beauty is GREAT! I got my hair done today and I LOVE it, Ive never went short but I did today and I am so glad Cherie did it, I dont trust anyone else! So like the rating says RUN, DONT WALK to Salon Cherie, you'll be more than glad that you did!
I went to the salon on Saturday for a bridal hair trial. My appointment was at 9:00am. I arrived on time but had to wait for the hair stylist. She arrived and was not ready. She spent at least 15 minutes bending bobby pins. I just sat there and thought, "This does not seem right because she is charging me by the hour." She starting fixing my hair and I told her that I wanted to try something else. She did reluctantly. I told her I liked one part of it and wanted to see if she could try another way. This was my hair trial after all. She said rudely that our personalities did not mix and she said that she could not do my hair. I said that I liked it and I just wanted her to try one more thing with one portion of my hair. She told me that she had spent enough time with me and asked me to leave. She had only been working on my hair for a little less than an hour. I was shocked and hurt. I had booked an appointment for her to do my hair the day of my bridal shoot. I also booked an appointment for her to do my hair and all six of my bridesmaids hair on my wedding day. She was not interested in pleasing me. She canceled all of our appointments and would not refund the $100 deposit. BEWARE of this salon! They have NO customer service skills and are extremely rude. My fiance who is very level headed went to the salon to talk to them about a receipt and refund. They told him to leave and called the cops on him when he asked to see the cost breakdowns. Acting extremely pretentious, they told him I said I was a Bridezilla. I thought that was rather funny because the stylist's two children were at the salon and her oldest child asked me if I was going to be on Bridezilla. I said "no" but that I might be one closer to the wedding and laughed. The people at this salon are NUTS. I am just in shock right now of how they treated me, I left in tears. I can't believe that people can get away with being unprofessional and rude.
Good customer service does not mean accepting abuse from clients. It is Salon Cherie's right and policy to refuse service to anyone that acts inappropreately. The service was provided and done well. Therefore a refund was not warranted. We pride ourselves on our experience and professionalism. Unfortunately this case was out of the ordinary and we could not continue to work with this client. The salon staff wishes you and your fiance the best of luck in your upcoming nuptials.
Nice lash extensions. I was nervous because I'd heard some horror stories about bad lash extensions but I thought I'd give it a shot since I hate wearing mascara and saw Salon Cherie was having a $99 special on them. The lovely blonde girl (I believe named Lauren but might be wrong) that did my lash extensions has 2 years of experience and the procedure seemed to go by fast (I got to lay down on a comfortable table bed and listen to relaxing music in a nice private room) and was almost painless! The white tape things they put under your eyes to protect them hurts a little when it comes off and she tugged on some of my lashes a few times (I'm guessing to make sure all the glue and tangles were out) but other than that it was easy and my lashes look great! I don't need as much makeup and my boyfriend couldn't figure out what I had done but said I looked sexier : ) I will be returning for lash maintenance here for sure and maybe try some of their other services.
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