Milk + Honey Spa 2nd Street District

Recommends

creyna826

Joined 7 years ago

Extra accommodating to gal with overly sensitive skin. One could argue that I shouldn't roll the dice on facials when it comes to my very sensitive, eczema-prone skin -- but I was determined to find a place that could work with me so I visited M&H recently for a M&H facial with Bella. Being that I'm allergic to avocado and cucumber and a slew of other raw fruits and vegetables that are found in products everywhere, I wasn't optimistic, but Bella made every effort to make it happen. She carefully noted my medical history and went to work, offering a wonderfully soothing adaptation of the M&H facial. Amazing. It was the very first time I've left a facial without blotches or hot spots! Thank you so much, Bella, for being so accommodating. I will be back.

Recommends

abaustin

Joined 4 years ago

Great services. I have been going to M&H for several years. I always get great pedis and manis. The same is true for massages. The staff who perform the services are the highlight of this spa and I have never felt pressure to buy any of their products in the past or recently.

I think the few areas that could use improvement to make this spa superb are larger dressing areas/locker rooms and more pampered pedicure stations (i.e massage chairs, more privacy, bring back the river rocks). Also, parking at times can be a bit of hassle, thus a think they should offer some type of compensation for this- hence 4 stars instead of 5.

Doesn't Recommend

truestory85

Joined 5 years ago

Not good at all. I would not recommend this spa to anyone. Not only is it uninviting but it is poorly desinged and they do not seem to be very attuned to decent customer serv ice. The receptionist was not the best and the esthetician was even worse. Very pretentious and fake. I will not be returning to this spa anytime soon.

Doesn't Recommend

steinbetty62

Joined 4 years ago

why try to sell me more stuff, i just bought a service.. massage was ok, but the mood was lost once the therapist started trying to sell me products. i mean, come on, i just bought $200 worth of services.

when i pressed her about the sales stuff she confessed that the management made it a job requirement that the therapists sell products to customers. they base their promotions and raises on retail product sales. imagine that, what a shame. i would have given them 2 stars if not for the sales pressure.

Recommends

CeceS3

Joined 5 years ago

good option for an out of towner. was referred here on a business trip to Austin and LOVED the service

Doesn't Recommend

trace3275

Joined 4 years ago

for all the hype. my friend and i went to milk and honey. we'd heard alot of good things about it. they have this really weird plastic thing for the body service. would have preferred knowing that they don't have a real hydro room with proper vichey showers. i would have picked another service. now after going there, we're not sure what all the hype is about. oh well, there's lots of spas in austin.

Recommends

mspink4

Joined 4 years ago

fantastic spa. milk and honey transports you to a peaceful island in the middle of the downtown hubbub.

i've experienced two massages here and can't wait to return for another. i'd also like to try a facial and a mani/pedi combo because each time i go, the manicuring looks extremely luxurious and relaxing.

i love the smells and textures of the waiting area, the tea and fruit offered are a nice touch, and the massages have both been extremely relaxing and therapeutic. i regret that i can't go every week!

i highly recommend to spend as much time as possible at this beautiful spa.

Doesn't Recommend

iman16

Joined 4 years ago

Very disappointing. Downtown location is convenient. Not a very nice experience. Brunette at Front Desk, just nasty and condescending. While waiting for my massage, area reserved for clients had staff and other clients criss-crossing back and forth through the room. Had a very mediocre massage, masseuse didn't seem present, not relaxing. It was supposed to be a swedish massage. Noise from the hallway was pretty obvious. The entire massage I heard doors being slid open and closed. Music came from cheesy, portable speakers that just didn't cut it. Also, I don't appreciate massage therapists trying to sell me products. You can always tell the management put them up to it to boost sales.

Recommends

shelby1959

Joined 4 years ago

A New Woman. I just received the best massage from Ben at the Hill Country Galleria location. I travel for work and have had massages all over the world and have never had anything as good as the massage I just got from Ben. He is a big guy with huge warm hands that make you feel a lot smaller on the table than you really are. He used techniques that I have never felt before. What I loved about the massage was his ability to do deep work that wasn't painful at all. I asked for deep tissue and right from the start he told me his style of deep work was not what I was probably used to, but not to hesitate to let him know if I needed any more or less pressure. He is amazing. He seemed to have an ability to know just how much pressure I needed without asking. He also did stretches with me that I have never had before and now am wishing I had. I stood up from that massage not wanting to ever leave his room and I felt like a totally new woman. I can't wait to tell my friends about him. I will be back again and again for his massage.

Recommends

lucabodhi

Joined 4 years ago

Best Facial!. I just had a Milk and Honey Facial from Jenn Ranelle on Thursday evening and it was the best facial I've ever had. She was cute, sweet and the facial was very relaxing! She got rid of all my blackheads and it didnt even hurt. The products smelled great and I can tell they are making a difference. My skin looks amazing! I will definately be going back to see her!