04/23/09

Thank you

by miksven

I have always had bad teeth, and been ashamed to smile, or even talk expressively, around other people. I visited Dr. Hall last year to see what I could do about my smile. Porcelain veneers were the answer, but the cost initially made me hesitate (this cost is roughly the same everywhere, I found out). Dr. Hall's staff made it easy to finance the work with a company called Care Credit. It is great that an office offers options. The investment was well worth it, a hundred times over. I want to thank you so much for the beautiful work!!! I flash my beautiful teeth everywhere I go now. Dr. Hall is an absolute artist.

• Pros: great cosmetic work
• Cons: I did no do this sooner

04/19/09

Great dentist, terrific service

by hasch

I was very impressed with the front office personnel right away. They were pleasant on the phone, extremely helpful with any questions, and handled all the details of my insurance efficiently. The girl that cleaned my teeth was very professional, gentle and treated me like her friend or family. Dr. Hall's exam was extremely thorough. He explained exactly what I needed and why.

I can tell you that this is a top notch office, and I have made appointments for my wife and child as well. I would recommend this office to anyone.

• Pros: clean, high tech, and personable
• Cons: none

12/18/08

Rip off alert - incompetent and uncaring

by aggie97cc

I have been to several dentists and have had good and bad experiences over the years. I can state with facts that this practice is a rip off. I was uncomfortable with prepaying for services to begin with. Why should I give my hard earned money prior to having any work one. I needed some emergent work so I returned a few times afterwards. Two of the four visits were nothing more than xrays and peripheral exams. One visit was the single most painful dental experince of my life including 12 excrutiating shots and two and a half hours of cleaning my teeth. Other dentists stated this should have taken two visits not one.

To top it all off I was overcharged about $150 due to incompetent filing and lack of understanding of their contractual agreement with the insurance. I had to prove that I was overcharged and argued until they discovered that they had not filed for services and overcharged for procedures.

Then I discovered why they demand prepayment. They want you to pay more than required and then hope you do not read the EOB's or check with your insurance about the claims or out of pocket.

I understand that deadbeats walk on dental bills and the dentists is in business to make a profit but they assume the risk of bad debt if they want to be in business just like anyone. This practice is a scam so if you insist on them traumatizing you orally be sure you read your EOB's and avoid overpayment. Also expect to be treated like a criminal if you question their shady billing practices.

• Pros: I dont have to go back
• Cons: I went in the first place