Audio Mobile

01/14/12

Great Service! Very pleased with the installation

by JayDaTX at Citysearch

Long story short, go here to get a car audio system installed. Victor, the owner, is very friendly, and willing to go the extra mile to get the job done right.

Long story is that I purchased my system on Ebay and was looking for someone local to install it for me. I'm fairly recent to Austin, so I don't know of any good places. So I read a bunch of reviews, and decided to check this place out.

I called to get a quote over the phone on how much it would be to hook up 2 12" Kicker Soloberic L7s, a Kicker 30 band EQ, and a Kicker ZX1500.1 monoblock amp. I was told to come in to get a quote because Victor wants to look at everything and make sure he gives a quote that's fair to him and fair to me. So upon arrival. The place is pretty small looking on the outside, and honestly looked a little sketchy to me. I walk in and talk to Victor, and can see he's a guy that definitely is about good customer service. So I decided to ask him a bunch of questions to see if he'll be able to do what I want, and he assures me he'll get it done.

So I get my quote, which included adding Dynamat to my trunk, a yellow top battery, and a wiring kit. I drop the car off after being able to be scheduled very quickly which was a plus. I'm told it should be done that day most likely, the next afternoon the latest, but was going to be a day job at least for sure. I get a call shortly after it was dropped off and was informed that I needed a higher gauge wiring kit and the price would go up probably around $100 for that. I confirmed that it required a higher gauge, so no big deal. I also found out that I was going to need a little more dynamat than was ordered, but he didn't charge any extra for labor. He actually had another dynamat like material (just not as thick, but still a good product.) that he used and didn't charge me for the little extra. I later get a call saying that he's having issues getting the amp to give juice to the speakers. He said he'll work on it for about another hour or so before closing up for the night - this was at 5PM already, I dropped it off at 8AM, so he's already a full day in and was still willing to give it more time instead of going home on a Friday night. He ultimately calls me back with the bad news that the amp I purchased was bad. It wasn't powering on.

I purchased the amp online, and no one was open to contact about my exchange, and I was eager to get it in. I decided to purchase a replacement at another local shop cause unfortunately Victor wasn't able to get me the same one at his shop. I brought it back to him and at no extra charge he mounted the amp to the box, got it wired up, tuned the amp and EQ, and called me with the good news that it was working, and it's insanely loud...and it definitely is! Very happy with my experience. Victor is a stand up guy, answered my call at 7:30 at night, and is good at what he does. I ended up only paying about $100 more than expected, so there was no bait and switch trick like a lot of places I know back in CT used to try to do and I'm sure do at other places around here as well.

07/07/11

Audio Mobile is FANTASTIC

by AggieMD1 at Citysearch

Victor accomplishes what you ask him to do and then he goes beyond your expectations. He is very personable and makes sure that you are happy with his work. Truly an upstanding businessman!

Thank you Vic!

12/29/10

Fast, Excellent Service

by jkxfit at Citysearch

After reading the other reviews for Audio Mobile I thought I'd give Victor a call. True to the other reviewers, he answered the phone on the second ring and was able to help me very quickly. Definitely the place to go! Thanks for the quick and fantastic service, Victor!

08/06/10

Audio Mobile Rocks! Victor is a True Professional!

by AustinDC at Citysearch

After my overhead AudioVox car DVD player broke, I was lucky to find another exact unit online. I assumed it would be easy to just switch them out, but it wasn't.

Knowing I needed help, I called BestBuy and they told me it would cost over $200 because all the wiring would have to be replaced also. Needless to say, I told them I wasn't at all interested in doing that.

When doing a search for shops, I ran across the many glowing reviews of Audio Mobile and specifically Victor. So I called and he picked up the phone on the second ring. I described what I needed to be done and he scheduled me for the very next day to look at it.

As soon as I arrived, he went to work immediately and had the new unit installed in very little time even though there were some wiring problems under the dash and he had to replace a connector. And all at a cost of 50 bucks!

In this day and age, you seldom run into customer service people like this. Professional, affordable and prompt. Whatever your mobile electronic needs, I recommend Audio Mobile and Victor without reservation.

04/06/10

Great, quick service

by KM091 at Citysearch

I have a 1990 Toyota Camry that I had purchased used - a Kenwood CD player had been put in the dash but the sellers gave me the original factory cassette setup when I purchased the vehicle. I had been fine with the CD player until recently when the connection between the stereo and the speakers seemed to be loosening - I would have inconsistent volume and little bumps in the road would take the music away completely, even for days at a time. I had recently got a new ipod that I wanted to use in my car, so I decided to kill two birds with one stone and reinstate the factory setup so I could begin using a cassette-to-ipod converter.

SO glad I called around and found this place - other places were asking for $55-$80 to simply switch the two stereos... Victor told me $35 on the phone and stayed true to the price when I came in. Not only did he fix me up at the store within 2 hours of calling, but he estimated it would take 30 minutes - 1 hour. In actuality, from the moment I pulled up to the store to the moment I drove away as a happy customer was 15 minutes. AND:

-he explained to me why my CD player had been having faulty sound;

-he had fixed my broken speaker (which I hadn't even thought of asking about);

-programmed my new radio with my old saved "favorite" stations.

While I'm sure I could have spent some stressful hours figuring it all out myself for no cost, Victor provided the best deal for the best service. I'll definitely be back for any car audio needs!

• Pros: fast, honest, cheap, helpful