Lamb's Tire & Automotive Ctr

11/06/09

Good service

by Louise6 at Citysearch

I service we received here was really gud. My husband and I came down to Austin to pay a quick visit.While heading back our car had some issues, our friends recommended that we go to this place.It took a few hours, but we were gud to go.

05/08/08

Overcharged me...well, they tried to...

by kingscott at Citysearch

I took my 2005 Chevy Diesel in for the yearly inspection on my lunch hour because it looked as if they were slow (FYI - Diesel vehicles are exempt from emissions testing in counties that require the ?smog test? to be done) ?I had never used them before and figured, what the heck, I?ll give them a shot?anyways, I gave them my info, keys and insurance card?he said it?ll be a 45 minute wait, so I sat down and they finished in 30 minutes (I thought to myself woohoo, they?re done early) anyways while I was paying, I asked the salesman (I already knew what the answer should be) ?did y?all do the emissions test?? and he answered ?no, you car doesn?t need one because it?s a diesel??(woo, he answered correctly!) so then he tells me that it?ll be $28.75, well looking at the price list of the services they provide on the wall it should have been $12.50 ...? so I paid him the $28.75 he then hands over my receipt and I head out the door?well I get to my truck and take a look at the sales receipt to see why it was so much?well they charged me for the Safety inspection $12.50 and Emissions Test $16.25 for a total of $28.75?um?Hello?didn?t he just say that they didn?t do it and it wasn?t needed?? So I went back in and asked him why I was charged for it emissions test ?that I don?t need? and he said ?I don?t know, I thought that?s how much it cost?, while telling me this he was walking away so we couldn?t make eye contact?he went straight to the manager and got me my money back?what a bunch of losers?I most certainly will never go back or recommend them to anyone?

• Pros: location
• Cons: overcharging

06/19/07

Worst company in the Austin area....

by dslot6 at Citysearch

It has been 3 days since THE INCIDENT and i'm finding more and more people have had horrible experiences with Lamb's. One friend took his car in because it was shaking and Lamb's quoted him $3000 for a new transmission. Not being a mechanic but actually having a brain he told Lamb's to put the car back together so he could have it towed to someone else. Lamb's who supposedly has a FREE estimate program tried to charge him $65 to put everything back in place!! The guy actually tried to GUILT him into paying by saying his mechanic wouldn't get paid if he didn't pay (amazing!!!!!). Turns out the next place charged him $150 to replace a joint of some sort (UV?)....Nothing to do with a transmission.

AVOID LAMBS and you could pay for a nice vacation for you and the family!

• Pros: Convenient
• Cons: They were still in business when I drove by