American Blue Diamonds
Austin, TX 78717
Phone: (512) 249-7227
- Cross Street:
- South Bell Boulevard
- Hours:
- Mon-Sat 10am-8pm, Sun 12pm-6pm
Editorial Description for American Blue Diamonds
Jewelers in Austin specialize in fitting diamonds and other precious stones.
User Reviews for American Blue Diamonds
04/09/2008 Posted by CReneeLove
I am new to owning fine jewelry and I have been doing research on an engagement ring as I knew that I would have this for a very long time.. After a year of researching the best place for designer jewelry my fiance bought my ring at another retailer.. I had trouble getting my ring cleaned due to the hours and the length of time they would need to keep my ring and I asked what I could do to clean it myself and they recommended a chemical and I did that and it turned out that my ring almost became ruined. I saw the design of my ring on a sign for American Blue Diamond and I went in and the owner saw my ring and gave me jewelry 101 on my ring and on jewelry... I had picked a ring from a desiner that is not common and so I had dreaded having to go back to get my band and now I won't have to, I can get it here and know that I will be able to get great service that is personal... The owner also showed me wedding bands for my husband that he can wear even when doing construction things as it will not scratch.. She is a very personal and is very eager to make sure you find what you are looking for and is also willing to order something just for you to see it so you can make sure you are making the right decision. .I was VERY impressed with the fact that the owner cleaned my ring overnight and I was able to pick it up at 11 am when I had just left it with her at 6 pm the night before... I have NEVER had customer service like that anywhere... I am in awe of how tenative she was to me and my daughter.... You will be very happy with your jewelry if you buy it here, she'll make sure or she will try her best to fix it...
Pros: Location, Service, parking, knowledge, value for your money and overall a great place!
Cons: none
07/29/2007 Posted by alinaadame
The owner of the store, Linh, provided outstanding customer service. Not only did she meet my needs, but she met my bugdet and future needs. Linh and her staff provide many services that other jewelry stores do not offer. For example, many stores do not allow us to take a photo of the ring we are considering. Linh, took a picture for us and emailed it immediately the same day so that we could show our family members. Another example is she gave us a free appraisel because the item was more than $2,000. The store hours were very convenient, they are open from 10a.m. to 8p.m. seven days a week. She was always there, ready to assist and answer our questions. I know I can depend on her in the future for anything I want. Even if she doesn't have it in the store, she will special order overnight for us. She has a very large bridal selection with well known designers for us to choose from. Unlike many other jewelry sales person, Linh is there to educate us about what we are about to buy. AMERICAN Blue DIAMONDS provides life time service including polishing, rhodium, and cleaning. Compared to other corporations where you are charged every time you want something like this done. One thing that stood out to me was that even though I was on a small budget, the money I spent could be put towards a more expensive ring in the future as long as it is double the price. I highly recommend going to AMERICAN Blue DIAMONDS.
Pros: Quick service, educating and exceptional prices.
Cons: None
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