Pampered Auto Care

04/22/11

Pampered Auto Care = AWESOME!

by jlsmtx at Citysearch

Simply put my car was working and then it was not. I was on my way through Austin on 4/16 and while trying to access the toll road my car just stopped. Luckily, I was able to pull over on the access road where a woman stopped and suggested Pampered Auto Care. She said "I hear they do great work". I called and Steve made sure I had a tow truck on the way so I could continue on my trip after picking up a rental car.

Long story short I had some major repairs and of course being away from home did not help things. Their team was responsive, they kept me up-to-date on where they were on repairs with my Xterra and most importantly they were easy to deal with.

Overall it was a fabulous experience when my car situation was not good. I drove my car home to Fort Worth from Austin confident it was running like they said it would. Thanks Pampered Auto!

02/19/11

The 1431 location is where my car gets Pampered!

by lancekyle at Citysearch

I met Edin a couple of years ago when my check engine light came on in my Audi A6. I don't even think his shop was open but he was there working on a vehicle. He was kind enough to run the diagnostics for me so I could rest assured driving with the light on wouldn't kill my car over the weekend. After that first repair I was impressed enough to bring my "service list" that Audi had given me. Edin actually laughed at it. He grabbed a pen and started slashing through prices and x'ing out items that were not truly necessary. WOW. I have since referred a few friends their way and ironically my buddy at Dell tried to refer them to me as well. 3 thumbs up.

11/11/10

3 for 3

by lsims79 at Citysearch

The waterpump started leaking in my 2002 Escalade which was diagnosed at my local Firestone when I was getting tires replaced. After receiving a quote of over $550 to replace it, I contacted Pampered Auto Care in Cedar Park for a quote. PAC was over $160 cheaper - plus the parts were AC Delco and fully warrantied.

I have been needing a new fuel pump and rear brakes for ages and Pampered came in with the lowest quote, but best warranty and again, AC Delco parts. $400 cheaper on average.

I could not be happier with the service at both locations. These guys are honest, friendly, and best of all, perform quality work.

Thanks very much.

08/18/10

Not Good

by austindude786 at Citysearch

I took my Lexus GS300 for 100K check up. They did not do a good job. After couple of days, i started having with my car. When i took it back, they denied it their fault. When my car was working perfectly fine last week and now with my 100K check, it has started giving problems. If you find a better one, avoid these guys

04/11/10

honest and very helpful

by simonamor at Citysearch

My 2005 MINI Cooper's warranty expired several months ago so I took a chance on the Pampered auto. It's the best decision I've ever made for my car, and my bank account! The first time I took it in for a warranty inspection and they found several issues that I was able to get fixed at the dealer before it expired. They could have just waited and done the work themselves, but they were too honest for that. I've gone back since for major service, a power steering hose replacement, and some front end work. Their work is excellent, their prices are very reasonable, and their service is very friendly and personable. I wouldn't take my car anywhere else!