Whitakers Auto Body & Paint

Recommends

abbymlohmans

Joined 6 years ago

Excellent Experience. This letter is to serve as a reference for Whitaker's Auto Paint & Body, and also for Steve Whitaker the owner of this company.

As the parent of three teenage children, who over the last several years became first time drivers, we have had multiple occasions in which we required body work done on our vehicles. We have known Steve for many years through our daughter's cheerleading organization and school, critical to as when working with any shop or service provider is the quality of work and integrity of the management and staff. Given the numerous times we have needed to have cars repaired, we are uniquely qualified to comment on all of these aspects with regard to Steve Whitaker and his business.

Steve has always shown the highest integrity in his personal and business practices. In the rare occasion when we have questions or concerns about work performed, he and his staff have quickly addressed them. Overall, all repairs have been excellent and dealings have been wonderful.

Recommends

dcrewsfinney

Joined 6 years ago

This company truly cares. My experience with Whitaker's Auto Body and Paint was most unusual---a company who did what they said, when they said, how they said, with integrity and quality. And on top of that I dropped in the shop, without calling for an appointment and was treated very cordially and professionally. So unusual in the businees world these days to experience this level of quality service in a warm yet professional atmosphere. I began exploring what it must be about this company. What I found out was that the business is family owned. I consciously do business with companies that truly care about the customer, and also spread the word to my social circle who are seeking the same quality.

Recommends

bbb_austintx

Joined 6 years ago

Letter from the Better Bus. Bureau. We are very glad to inform you of this highly complimentary letter from one of your consumers. It was very refreshing to receive it since about 99% of our mail deals with complaints on companies.

Thank you so much for the favorable experience given to this consumer.

Sincerely,

Austin Tx

Trade Practices Specialist

Recommends

grantguthh

Joined 7 years ago

I really appreciate all that you do!. Just a quick note of appreciation for all that you good folks to each day. I have had the unpleasant experience of having my 1997 Lexus ES300 damaged more than once over the past 18 months, and as usual, the end result of it being repaired proved to be as good as new. In addition, I have never failed to receive anything less than excellent customer service from each and every one of you and in today's world that is indeed something to brag about. Thanks for treating me like family and for making the repair hassle very little hassle at all. I hope to not have to need your services again anytime soon, but if I do, I am confident that I can count on you guys to take good care of things. thanks again!

Recommends

pbradyyy

Joined 7 years ago

Superior Service. WOW, What a great job your team did on my 1997 Dodge Dakota! The work done far exceeded my expectations. To say the least, I am very pleased.

As you know, I am in the service business as well. I hope that my customers are as pleased with the job my team does as I am with your team. Tina, Carlos, Alex and you treated me professionally and completed the job in a very timely manner. It is hard to find great employees that deliver superior service. YOU HAVE A SUPER TEAM.

Thanks for the great job. I appreciate it.

Best regards to you and your family,

PW

Recommends

jrichhhh

Joined 7 years ago

Total Satisfaction!. I would like to express my total satisfaction with the work and service provided by Steve Whitaker's Maaco auto repair shop. The entire staff has been knowledgeable and friendly. I received an estimate that was accurate and the repairs were done in a timely and professional manner. In fact I have been so completely satisfied with the work done on my truck that I recommended a co-worker whom had extensive damage do to a collision. She is also extremely happy with the work and customer service from Whitaker's. I would highly recommend his repair shop to anyone whom my need auto repairs from the smallest to largest jobs. In the future if I ever have an unfortuante incident that may require me to have service work done on my truck, I know I won't have a question of whom to take it too. Thanks again to Steve and his entire staff at Whitaker's for a job well done!