Austin >Automotive Sales & Services > The Wax Shack
Amazing!!. Old time customer service from start to finish. They picked my car up at my office (on time), detailed it to perfection and returned to my office (on time). They just don't miss a thing. They really are the Q-tip guys. My car is black and was pretty swirly. Autoshine removed the swirls, polished my Toyota until it truly looked better than it did the day I bought it. These folks are winners and I am happy to pass it on.
25 year customer. George and his crew have taken care of my corvettes for over a quarter of a century. No one else compares. Autoshine always makes me happy.......and I'm very picky! They are the q-tip guys- what else can I say.
This is still Details by George just a new name. Don't use this jerk. He's a thief, cheat and a liar.....he will steal your money, tell you lies and he is a certified sociopath............I know, I was married to him twice and he's crazy.
This company and owner has lied to me several times. He just walked away with the money my boyfriend gave him for a Gift Certificate.
I was given a gift certificate from Autoshine for "one complete Autoshine package" that was delivered to my place of work by Mr. Harlan. I had to schedule 4 appointments with them and here's how it played out.
1st appointment - They were scheduled to pick up my truck at 9:00 am. - Never showed or called. When I called I was told that their computers crashed and they thought they had contacted everyone.
2nd - Reschedule appointment - Mr. Harlan called to cancel due to his mother being in the hospital. (Is no one else there to detail the cars)?
3rd - Reschedule appointment - This one was my doing - I called to cancel due to having to fly out of state due to a death in the family.
4th - Rescheduled for a pick up once I was back - No one showed again and NO CALL. - Called MR. Harlan and he told me that he had been out of town and he would look into what was going on with the NO SHOWS. - He then said that he would personally pick up my truck in 2 days and do the cleaning himself.. - WELL HE WAS A NO SHOW AND DID NOT CALL. I went by his place on Renli and It was no longer there. the 512-276-1005 number has been disconnected.
Professional, professional, professional. Our Toyota Camry was about to be traded in. We had a bad case of new car fever. When Autoshine returned my car I couldn't believe it! It sparkled. We were having it done to get ready to trade it in....but, these guys cured our new car fever. We're keeping now. We have that new car feeling again and without spending all that money. I wish that they could do the same thing for our house. Free pick up and delivery, on time, and WOW!
Finally I've found a truly professional detail shop. Amazing attention to detail. George and his crew exceded my expectations and I'm very, very particular. My black BMW didn't even look this good when it was new. No swirls! The finish is deep and wet! The interior not only is spotfree, but they don't use that glossy goopy stuff that other shop have put on my plastic and leather. I recommend them to anyone. I've search for a true detail shop for years and now that I've found them I will never go anywhere else. Five big stars!
Damaged my car, gave it back to me, stopped returning calls..
You will find this post in every possible place I can put it. George Harlan is as low as they get. I gave my car to him for a full detail inside and out, instead I get a call telling me his guys drove my car without latching my hood down and it'd popped up and broke my windshield. He had one of his guys return it without him even looking at it. He told me his insurance would cover it and apologized up and down- all a lie. Within a a few days he'd stopped returning my calls completely. DO NOT UNDER ANY CIRCUMSTANCES USE THIS SERVICE. I'm sure they do great work (when they don't damage your car), or I wouldn't have let my car go to them in the first place...but NO person of such LOW caliber should be trusted with your vehicle!
For anyone who wonders- no address is registered with his shop. One address is a PO box, the other is his home address.
Best detail service in Town.
I've used Autoshine since the 1980's when I first moved to Austin, Our cars and trucks have always been something to show off when we get them back from Autoshine. The friendly pick-up and delivery service just makes it that much more convenient for us now.
No wonder the car clubs in Austin all use Autoshine before their big car shows.
Whenever anyone from work rides with me in my car they always comment on how well I keep my cars an comment to each other about how much time I must spend on keeping it so well maintained.
No other place in Austin is like it and with that old Austin pride in their performance makes you know you got it done right.
And I've actually seen them use Q Tips when detailing my dashboard.
Best detail you will ever have!!!. Great customer service!!! I have never had a better detail and I am very picky!! How many companies pick up and deliver? The bad review that I read had to have been a problem customer! I could never imagine George hanging up on someone without reason!! I will always use this company for every detail!!!
Great job!. I've read some of the negative comments left by some of the others and couldn't believe we were talking about the same place. I took my car to Autoshine last July and they did a wonderful job. In fact, I took in with me a "paint pen" that I bought and they used it and patched up all the little scatches, etc. The inside looked and smelled new again and the engine looked great. (In fact, the last time I took it to the dealership for service, they commented on how clean the engine still looked and how the shine was still great - my car is a 2006. I informed them that I'd had it detailed and his comment was they did a great job.) The only thing I would like to see changed is they do not take credit cards. I do not carry a check book and when I picked up my car, I was told me they only took cash or checks ( I guess I should have asked before dropping it off). But they let me take my car to go get cash, so it worked out fine. I could not be more pleased with the job they did and have decided that I will continue to take my car to Autoshine each year to keep it looking and smelling like new.
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