Austin >What Lovely Nails & Spa
I had been going here since they opened 5+ years ago... new owner/manager.
Not the same place! I think I got someone's grandmother who had never done a pedicure before. Sloppy work, not worth the $50 I paid for a Deluxe Pedi.
The massage was like she was petting a cat she was thoroughly afraid of and 5 minutes max. I had to go home and remove the polish and do it myself!
I won't be back, and DO NOT recommend them.
New Management : Great Service,Warm welcome. Big Change.
THE BEST :
I and my family have just moved to Austin ,are looking for a nail salon . WHAT LOVELY NAILS & SPA GOT BIG, BIG CHANGE : All nail techs are very warm welcome. Service for Pedicure -manicure very professional in a clean environment.We enjoyed great massage with 8 -15 MINUTES FOOT MASSAGE FOR ONE PEDICURE . WE'RE IN HEAVEN .... Tools, furniture, very clean, disinfected for each client. Lynn, Tony, Don,other nail techs are great: friendly, Experiences. Here is the only reliable ADDRESS for new customers. Let come , then enjoy the truth .
THE WORST!!!. I just moved to the area and was looking for a nail shop to go to on a regular basis. The one that was doing my nails did not have gloves on when doing my pedicure like they're supposed to, was digging her own nail into my skin to push back my cuticles!!!!! Someone needs to call the State Board of Cosmetology and shut them down, because it seems like it's all about the money with them.
Horrible. Beyond terrible. I went to get a Solar Nail fill. The girl made my nails super thick, she cut my fingers several times and it took almost two hours. She drilled into mt nail bed on a couple of nails and told me it was my fault because I took too long to get fills. When I was telling her that I was unhappy with the work and asked for a price cut, she said that if I waited for her to finish with anothe client she would try to fix it. To top it off, they have a "No Checks" sign, but when you pay with a credit card, they have another sign that states that you can't tip on your credit card. The lady taking your money blatantly asks if you will write a check for the tip. I went to another salon to try to get my nails fixed and was told that they had been butchered so bad, that I have to wait it out until they grow out.
Not recommended. I do not recommend this nail salon. I have been a repeat customer and recently a guy that was working there gave me a pedicure and cut my toe. It would not stop bleeding for 5 minutes. Then once it stopped bleeding, the french pedicure that he did looked horrible. The nail tips were so many different sizes. When the manager looked at the end result she agreed to refund my money and correct the bad job at a later date. I came back the next day to get the nails corrected and she was very rude and said I would have to pay since my money was refunded. I will never return to this business based on this situation and the way I was treated.
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