Hands down the best irrigation/landscape specialists in the area. We have used Hunter Irrigation Services for 2 homes in the past 5 years. Both times, complete install of 6-7 zone irrigation systems. The team of Alan and Matt, worked tirelessly to earn my business both times, by taking the time to answer all my questions. (House 1 had established lawn, and I had concerns about damage to the existing landscaping, House 2 was a new build, and had no landscaping in the back yard.) Took 2 months from initial contact for me to pull the trigger while I added some landscaping items that would change the way the system worked. No problem for Hunter Irrigation, each step of the way, they answered all my questions about the impact, and what to look at even from other companies for work outside their specialty. When we were ready, Hunter pulled the permits, and got to work right away. 1.5 day install, and we could not be happier. Outstanding customer service, and respect from each member of the crew on site. Alan and Matt both made a visit out to the site on the 1st day to check on the progress, and make sure we were pleased. 2nd day, Matt came by at the end of the day to walk through the controls again, and make sure I knew how each zone was laid out and how the heads worked. FANTASTIC customer service, and a hand hold approach are what make this company successful, and if I ever need another sprinkler I know who to call.
I highly recommend Hunter Irrigation & Landscaping. They did a great job putting in our spinkling system. We haven't had any coverage or any other problems. 6 months later we put in a patio and they came back for free and adjusted the system including moving some sprinklers and adding a sprinkler to account for the patio. Matt is easy to work with. I would definitely use them again.
Matt and crew did a awesome job on our yard. He was on time to our meeting and the day of instillation. The crew cleaned up nicely and even did a few extra things to make us happy. Matt was friendly and great to work with. Hunter Irrigation exceeded our expectations. Now, it is six months after instillation and everything is working well.
A friend had recommended Hunter
Irrigation to me; she had used them for her sprinklers three years ago and was still very happy with them. I had Hunters and several other companies come over and give me a quote, Hunters quote was the lowest of all of them and with my friend’s recommendation I decided to use them.
They made an appointment for the following Monday to begin the work. They were there bright and early and work hard throughout the day. By 4pm my sprinklers had been installed and were ready to go. They set the sprinklers to run for me and told me that Matt would call me to come by and show me how to use them in the next couple days.
Well I couldn’t wait so I went out and messed with the control box and tried to figure it out myself, I ended up setting it up wrong and so I called Hunters to see if they could come help me right away. They were very responsive and came out the next day; they walked me through everything and never made me feel dumb for what I had done.
I am so happy with my sprinklers and think that this is a really nice company. I would recommend them to all my friends looking for sprinklers.
Much the same experience as snoop0208. I called and left a message for Alan - no response. Called Matt who answered the first time and told me to call Curtis. Called Curtis - name and number was taken - no return phone call. Went with Sullivan Irrigation out of Pflugerville. Got an answer the first call, appointment was made immediately, they came and took care of the problem at the appointded time. I just needed my system reprogrammed (yes I'm an idiot) but since I had to pay for an hour minimum, they turned on everything and checked it all out. Very pleased with the service.
My lawn looks AWESOME thanks to Hunter
I purchased a home last August but with the watering restrictions I had to wait until this spring to put in a lawn and irrigation. I inquired with several other companies, most of them never returned my calls but Alan answered the phone and came out the same day and I recieved my bid that evening.
I was a little indecisive but Alan and Matt were very patient with me and answered all my questions, revised my bid and put me on the schedule whe I was ready to go. .
The team they sent to my house did a great job, I have never seen men work so hard with smiles on their faces! They did a great job, were very nice and respectful. There was no trash, debris or mess afterwards, it was perfect! When they left I had a lush gree lawn!
Their equipment is very good and the controller was easy to operate, especially after Matt came by to do my walk and went through it with me. He still doesn't mind if I call and ask questions on my settings.
Thank you Alan and Matt- I LOVE MY NEW LAWN AND IRRIGATION SYSTEM!
Class Act from Initial Bid to Final Tutorial. Never had a sprinkler system before. Matt and Allen treated me and my wife with kid gloves. We asked tons of questions and Allen was quick to respond to each and every email. (very patient) Their crew was quick, thourough and very courteous. The clean up was immaculate. Afterwards, Matt gave me and my wife a detailed walk through of the controller and the system components. All in all I would give this company an AAA+++. Their price was not the very lowest we had received, but we compared the bids and the warranty was longer than the lowest bid and parts were better. I am not much on writing reviews, but both me and my wife thought this deserved it. Thanks guys! No more hose dragging. We will deffinitely pass your name along to anyone who asks us.
We called Hunter Irrigation because they seemed to have gotten great reviews. We needed someone to come out and service our system. It took a few days to get a call back but we understood because it was spring and they were probably busy.
After getting the call back we set an appointment with Calvin to come out and give us an estimate for the repairs and tune up.
When Calvin came out he asked how we found them and we told him "on the internet". Calvin said "Yeah, we got one bad review but that person was a difficult customer".
Calvin gave us an estimate and set an appointment for the following Monday. Me and my wife had to adjust our work schedules so we could be there while they worked on the system. They were a no show!!! We called Calvin two or three times with no call back to let us know what was going on. Finally I spoke with Matt who said he didn't understand why they didn't show up but he would call Calvin and then call me back. Nope, that never happened either. Two days later and no call back from anyone.
If this was the start of how the customer service was going to be I guess we lucked out. I just wish they would have at least told us that they didn't want to do the job before we took off work to accomodate them.
Needless to say I won't be calling them back and hope that no one else does.
Best Experience Yet.
I just wanted to let everyone know what a wonderful experience we had with these guys. I sent them an initial email asking for a quote, and within a few days we had a quote that was a far better price than the competition we had gotten quotes from. Their equipment is top notch, and we couldn't be happier.
They did have to delay a few days due to heavy rains in Austin (not their fault) and they showed up right when they said they would on the install day. Their install team was very friendly and courteous, answered all of our questions even while they were working. Once finished, they adjusted all of the heads to make sure that everything was covered, and they did a wonderful job of cleaning up the yard afterwards. There was no trash left behind, they even washed down the driveway and sidewalks for us.
The controller in our garage is very easy to use, at the time of writing this, they have not been by to give us training on how to use it (they just finished the install last night), but we were able to get it running on our own just by looking at the box.
Again, I have absolutely no complaints and I would recommend Hunter Irrigation to anyone looking to get a sprinkler system put in. Just to give you an idea, the price quoted was anywhere from $500 to $1500 less than some of the others we got prices from. Well done guys!
Great Customer Service Long after the Sale!.
I researched half a dozen companies in April 2010 to install a new sprinkler system in my front and backyard at Avery Ranch (in NW Austin). This company gave one of the best bids, were friendly in explaining their estimate, and seemed to know what they were doing.
I went with them, and the job was done in a few days. They did extra work for me to put in new grass patches all over my yard (since my own manual watering had killed off portions of my yard over the years...).
If I had any questions, Matt or Alan were able to get back quickly and explain stuff patiently..
VERDICT? Excellent job. Fast, quality work. Great customer service. They may be busy on a given day, but they will get back to you shortly because it does matter to them. Highly Recommended.
FOLLOW UP: Almost 18 months after the install (Oct 2011), I noticed a problem with one of the zones acting erratically. I called the company, and Matt and Alan came out Monday morning, looked at the system, fixed the problem promptly... all with a friendly smile and attitude.
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