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West Lake Family Practice, P.A.
5656 Bee Caves Road, Suite E-200, Austin, TX | Map it
(888) 329-1349 | View Website
5656 Bee Caves Road, Suite E-200, Austin, TX | Map it
(888) 329-1349 | View Website
Located in the beautiful West Lake Medical Center, West Lake Family Practice and its team of Board Certified Physicians offers a relaxed,
intimate environment with warm and smiling faces.
Drs. Cary D. Douglass, Kristyn T. Fagerberg, Scott Gaertner, Jenny Frazier and Jill A. Grimes can help care for your entire family - from age 5 and up.
Among the services offered:
-Preventative Health
-Problem Oriented Diagnosis
-Chronic Disease Management
-Acute Care
-Procedures
If you want to see your doctor for an urgent need that day, established patients need only call us before 10 am ---it's guaranteed. Please see the website link above for additional information, Doctors' bios, and more.
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Over 65 need not apply!.
I was impressed with most of the reviews for West Lake Family Practice; it's near my home, so I called for an appointment. The first question I was asked was 'What is your insurance?" When I answered
Medicare, I was very promptly put down. "We don't take Medicare patients.'
As far as I know, everyone ages - what will the people in this place do when they reach 65?
What goes around, comes around. Compassion? I don't think so.…
Second to None.
I have been a patient at Westlake family practice for apx. 3 years and in January of 2008 I was seen by Ginger Bane FNP,C because my Doctor, Eunice Chen had moved to China. Over the past 14 months I
have seen Ginger several times and been very pleased with her and the care she provides. She is an excellent listener, friendly and always seems to be genuinely interested in me and how I am doing. I find her decision making to be well grounded in the most current research and because of that she has successfully treated whatever it was that I came to see her for.I feel very strongly that Ginger is a definite asset to Westlake Family Practice and strongly reccomend her to anyone who is looking for a practitioner that cares about her patients and the work she is doing. I must also say, that as long as I I have been a patient at WFP everyone that I have met there have been professional and friendly. I would not want to entrust my medical care to anyone else or any other practice.
Sincerely,
Cathy Hilliard…
Best Medical group in town. Good experience every time. Able to get in same day if sick if we call in the morning. New family members have gotten in within 1 day if not same day. On Time is another great perk. Have seen several different doctors with different family members, all really good.…
High quality Family Practice Doctors. I was very impressed with the level of professionalism by the front office staff, the MA, and Dr Fagerberg. I needed a family doctor and was able to get an appointment for a physical within a week. When I got the flu, I called in the morning and they got me in that afternoon. Wait times were minimal both times. I am in the medical profession and appreciate all of the above.…
Beware of missing an appointment.
BEWARE! The charge for missing an appointment is $75. The policy of the office is that this fee will not be waived under any circumstances (even, in my case, a family emergency, and their office's
failure to call and remind me of my appointment).
The doctors are fine, and the medical assistants are cheery and helpful, but I will be changing primary care physicians.
I'll be looking for an office with a little more compassion.…
