Austin >Beauty > Facelogic Spa
Good Facials-bad customer experience. I became a member of this specific facelogic after my first visit. Due to work and other things going on in my life I missed a few "monthly" facials. When I would go in or call on the phone to ask about making these up, no one could give me a straight answer. No one would call me back if I called and when I went in they said they would talk to me about it after my facial....which never happened because when I would be leaving, they would be too busy to talk to me about it. I was always reassured that isn't a big deal and I could make them up at any time. I cancelled my membership after the first year and I was told I had as much time as I needed to make up my facials. At that time, I asked once again how many I had to make up and couldn't get a straight answer. Needless to say when I called to schedule a make up facial, I was told that I was suppose to have done that within the first 30 days after my cancellation. I seriously don't have the time to deal with this.
Great Facial!. I'm not a spa expert but I know when I'm being pampered and that's exactly what I felt like after being at Facelogic for an hour. The chairs are awesome, the service is great, and they are very serious about skin care. Facelogic at Lakeline is very friendly, not all snooty like most places that charge way too much for the same service. I did not want my facial to end, it was so relaxing and informative. I learned so much from my skin professional, Sara is the best!
Super Relaxing Facials. I had a really great time at this little spa! The girls at the friend counter were very smiley and helpful and I was able to get right in for my treatment. The best part though was most assuredly the completely awesome facial I got!!! I was extremely happy with every aspect of the service. My aesthetician listened to my concerns completely and offered a lot of advice that has since proved to be spot on. I was so relaxed during my facial, especially the massage portions, that I almost fell asleep in the chair. Honestly my skin felt great for days. I STILL use the two products she recommended.
Almost heaven. I have had several facials at fancy overpriced spa swith private rooms and yes they were great. However, like many women I wanted go into to a spa and treat my skin at least once a month since that is a pretty consistant recomendation I have heard from facialists. I found Facelogic Lakeline about 6months ago and immediately fell in love. I was a little nervous when I walked into the the actual spa and saw several beds and clients being treated at the same time, but once I was leaned back in the zero gravity chair there was nothing left to do but relax and enjoy and boy did I. My facialist was amazing from the moment she greeted me in the front and it didn't stop there. The intire experiance was wonderful. After my treatment I immedialty signed up for their affordable monthly membership and scheduled my next appointment with my new favorite facialist. I look forward to my appointment every month and my skin looks and feels wonderful!
Fabulous Facials - Don't miss this!!.
I was truly impressed with my spa experience at FaceLogic! I had really not ever heard of FaceLogic before my friend referred me there so I didn't know what to expect. The atmosphere was great - not intimidating or stuffy at all - but very professional! My esthetician, Kelly Vaneman, was superb! I nearly fell asleep in their wonderful zero-gravity chairs while she was massaging my hands and arms while my face treatment was setting. Nice!! They also carry several great skin care lines - Eminence is one of my favorites so I bought the starter kit and mineral powder and I love it!!
Overall - great experience, great facial, great spa and an affordable price! Wow!
Top of the line products and treatments for half the price of other spas!!!. What I really appreciate about the North location (because there are 2 locations) is that I can get the SAME quality facial and products that are offered at the higher-end spas for half the price because I don't have to pay for the high-end overhead. You can tell that each of the skin care therapists there are dedicated and knowledgeable. Each facial I've had from different therapists has been consistently great - same technique, same great massage, same level of expertise, same great results. The variety of treatments offered, the availability of high-quality, "latest and greatest" products + the relaxing environment and affordable pricing make this spa a strong contender with the high-dollar spas in the area. Oh, and did I mention the Zero-gravity chairs designed by NASA?? These chairs in and of themselves are worth the price of the facial!! They take all the presure off your spine and neck. Does your spa do that??? ;o)
Excellent Facial at a phenomenal price not comprimising quality. I have traveled extensively and had facials across the nation and found that my facial today was as good as the high end spas in our local market. The facial incorporates a large portion of upper body massage which makes the value even greater. The staff takes delight in making you feel more comfortable than imagined. The zero gravity service chairs allow you to drift into a light sleep and not even know it. I left with my skin feeling better than in years. The complimentary cosmetics after your facial will send you away "feeling pretty."
Not the best facial ever, but the price was great!. The salon is set up as nice as can be for semi-private facials. The atmosphere is really nice and relaxing. This isn't the place to go for a "spa day", but if you want an hour to yourself and unwind while being pampered, this is an inexpensive, no-frills place to go. I've had many facials and if this had been my first experience I probably wouldn't have had another. Overall, it was okay, but that's about all I can say!
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