09/12/09

A++++ Exceptional Car Care Specialists

by Lovebuglola

My husband and I have lived in the area for 9 + years and have trusted several mechanics/garages with our cars only to be disappointed time and time again. Luckily, we found Barrett and Holley and could not be more satisfied with the care and customer service we have received. They are very friendly, honest, and affordable. Finally, we have found a car care specialist we can trust........what a relief! We take all three of our Toyotas to Barrett Auto Care and recommend them to our family and friends. I only wish I could give them more than a 5 star rating!

• Pros: Honest, Trustworthy, Outstanding Customer Service
• Cons: Absolutely NONE

04/04/08

The Most Amazing Repair Shop EVER!!! Friendly people, and high-quality repairs.

by sistergray

Barrett Auto Repair is definitely going to be my choice for auto repairs from now on. They specialize in Toyota and Honda, but when I called about my 2002 Jeep Grand Cherokee they were willing to take a look. We had gotten a really high over-the-phone estimate from the local Jeep Dealer, and another high one from another repair shop, in person. My husband had called Holley at Barrett Auto Care and talked to her on the phone, and since she seemed so caring about the whole issue, we paid the other guy for his estimate, thanked him for his time, and drove on over to Barrett. They didn't give us any false hopes - they said they'd let us know exactly what they could do due to the fact that it's a vehicle type that they don't typically work on. And...they did.

Holley and Barrett were also nice enough to break it down for us - to only fix what HAD to be fixed at the time...and not fix the things we couldn't afford to fix that were minor and not going to cause any damage. We're gonna go in throughout the year (or attempt to) to get the other things fixed (as we can afford to).

I've never dealt with two nicer people, especially in the Auto Repair business. They are very honest and warm and friendly. You really can't go wrong with Barrett Auto Care!

• Pros: They get the job done well and won't do more work than you can afford
• Cons: Absolutely NONE.

03/24/08

Honest, timely, and personal

by FankWorblies

Barrett Auto Care is top-notch, no doubt about it.

I took my 1995 Mazda MX-6 to Barrett Auto Care with a busted transmission. This husband and wife duo could not have been more helpful. All of my correspondence, whether in person, via phone, or email, was answered in a warm and forthcoming manner.

The service on my vehicle was well done, they found a way to save me some money on a quality part, and the labor cost was very reasonable. Barrett himself even stayed a little later one evening so I could come after work and test drive the car. THEN, he drove me home when he determined that there was a little more he could do to get the car running smoother.

In short, the folks at Barrett Auto Care did more than the minimum required to help me out. I will certainly continue to take my car to these exceptional people for any service needed.