Barrett Auto Care

Simply the best

by 2trampolines at Citysearch

We've been taking our Toyotas to Barrett since we moved to Austin from MN. Our experience is always better than we could have expected. Barrett knows what he is doing and is very honest in presenting needed and optional service or repairs. Holley is direct and delightful. Customer service is over the top - a complete anomaly in any service industry these days. So glad we found them.

Honest and Fair

by LSnow222 at Citysearch

I have taken my cars to Barrett many times over the years both at other mechanic shops he has been affiliated as well as his current place of business. I can assure you that he is skilled, honest and dependable. He has a large and loyal customer following and I recommend him with no hesitation.

He has the attitude of a small town mechanic and strives to earn your trust by focusing on fixing your car and not just taking your money.

nice, friendly

by smoothandslow at Citysearch

i can recommend this business.

they are in RR, but that is ok.

About 28 of these reviews are written by the same person

by WestLakeDad at Citysearch

In my profession I've worked on many document fraud cases over the years. There are several indicators we look for right away. The authors "voice", sentence cadence, superfluous description, consistency when referring to key components, and punctuation. The authors gender is normally very easy to detect.

It took less than 15 minutes to determine that approximately 28 of these reviews were authored by the same person.

The author is a woman, 34-40 yrs. old, some college, no degree, very active on social networks to compensate for her insecurity in actual social situations.

She took great pleasure in writing these various reviews, saying the words she longs to hear from others in the real world.

All these reviews share a common ingredient, superfluous emotional elation. Men don't write like that, even if they did it wouldn't be about an auto repair shop.

It appears as though all the alleged reviewers signed up in groups of five, on the same day, and only left reviews for Barrett Auto, and every one of them convinced they had now been touched by God.

Naturally each reviewer gave them 5 stars.

Repeat process. Repeat process.

Several of the reviews were intentionally altered to look genuine, but the superfluous emotional singing of being saved is still loud and clear.

My daughters car need to be repaired, so I looked on Citysearch. I had my time wasted by Barrett because of all their fake reviews.

I've never used them, nor do I plan to. I have every reason to believe they would deceive me.

hmmm could be good?

by foodie0910 at Citysearch

I am looking for an honest mechanic and this one seemed to get excellent reviews.. but how is it that the same reviews are three different reviews sites.. and when you click on the users they have only ever made one review on citysearch? If they reviewed a mechanic on Citysearch, why would not one of them have made any other reviews? weird.