Austin >Food & Dining > Cheddar's Casual Cafe
15119 I-35 N, Austin, TX | Directions 7872830.463408 -97.668667
Worse service ever at cheddars – When we arrive was told it would be an hour wait,so we put our name down.After an hour I went and asked how much longer and the hoste said we have to tables that we r waiting for them to pay,so I said ok. Well after another 15-25 minutes we still had not been seated,but there had been alot of parties leaving,therefore I went back up and asked and they said waiting to clean the tables.So after another 10-15 minutes we werer seated and was told our waiter would be with us shortley.Our waiter came and introduced himself and told about the specials. We said ok thanks,and then he said would u like to order a drink we all said no thanks on the margaritas,but would like tea,2 sprites and 3 strawberry lemonades, and then we said we already know what we want to eat and he said "Ill get your drinks and then Ill take your food order" and I said :but we know what we want " and he just walked off.Then he came back with our drinks and we said " ok we ready to order our food" he said again"ill be right back"this is now about 2 hours and about 20minutes of waiting.Then he took our orders,never came back to see if we needed refills on our drinks.Our food finally came and it was good,still no refills,had to call him over and ask for a refill and for a mother's day card that he gave to another mother at a table across from us that came in about 1 hour after us,when i questioned him about the card he said "it is for Mother's Day"and i said "Ok there are 3 mothers at this table and he said "oh" and left and came back with the cards and just laid them on the table and said here is your ticket and there is no gratuity add in the total.I think this is the worst service i have ever had.The waiters name is Jesse
Cockroach Hotel! – What can I say..We sat down at a booth with some friends expecting a woderful experience but ended up losing our appetites (and almost more than that) when a cockroach came out from behind a picture right at our table. He ran around the wall for a little bit before we could notify a staffer and wehn we did get one over..he reached up and crushed it with his fingers, like it was an everyday occurance and went about his waitering duties as if nothing had happened, withoiut so much as washing his hands.
When we summoned a Manager, he graciously comped the whole meal which we already requested our waitress to remove and assured us that their pest control company was excellent, and they would be calling us to assure us of their concern. No call, and nothing offerdd beyond them taking back their cockroach infested food. Where there is 1 cockroach, you know there are thousands and I'm sure if they came in after hours with a flashlight, there would be thousands of the bugs all over the kitchen.
It's really too bad because as a newbie to Texas, and a formerly seasoned restauranteur I really thought there menu and restaurant were very nice.
I guess the cockroach was a special not on the menu that evening!
Great food for a great price, all-around good experience – Cheddar's was recently singled out as "#1 in Casual Dining" by a well-respected consumer reporting organization. The organization, which shall remain nameless, surveyed consumer opinion for taste, value, service, mood and choice, and Cheddar's came out as the top dog for pub-style places or grills. Let me point out, I am working on behalf of Cheddars but I am also a devoted fan - their onion rings are to die for! From my experience dining at Cheddar's, the focus really is on the quality of the food and the guest experience. To find a Cheddar’s near you, visit the Cheddar's Web site.
Cheer to Cheddar's! – We moved to the Austin area two years ago and experienced Cheddar's for the first time. It quickly became one of our favorite places to eat. We really like the Santa Fe Spinach Dip appetizer. I love the house salad with a honey butter croissant. We have liked every entree we've tried. We have yet to eat dessert because we're too full after our meals. The food is good and portions are plenty. The prices are reasonable. Therefore, we keep coming back.
leave that out of my salad – ok dude, while the food is big and the menu has variety, seriously, i soooo would NOT eat there again. twice in a month we got the beetle salad. yep. big ole, honking beetle in our salad....and what did they do about it? not one thing. acted like so what? this was at the 183/lakecreek location. mgr jim was so rude. he prolly put the beetles in the salads.. lol
unless you are into that extra touch of protein, keep movin'. no beetles for me. you can add the appropriate word for beetle. they won't let you use certain words here... why not? if i found one in my salad, can't i say it? b u g
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