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The Domain

11410 Century Oaks Terrace, Austin, TX | Map it  

78758 30.266701 -97.741700

(512) 795-4230 | View Website

  • Hours

    Mon-Sat 10am-9pm, Sun 12pm-6pm May vary by store
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Get your big-city shopping fix and some exercise to boot at this beautifully landscaped outdoor North Austin mall.

Features

Neighborhoods:
Downtown
Categories:
Discount Stores, Real Estate Operators

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Payment Methods:
MasterCard, Discover, Visa, American Express

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Reviews for The Domain

gdurap

Member since Jul, 2011 View Profile
1Review
0Photos
Joined 11 months ago
1.0
July 02, 2011

The Park at the Domain. A backwards hat... Really? My friends and are always looking for a good place up north with a good happy hour. We go there and are enjoying their happy hour specials and we have an appetizer which was pretty good. We had been hanging out for a solid three hours when the manager (I'm guessing) sneaks up behind me and tells me to turn my hat around. Now, I'm not usually a trouble maker or the loudest guy in the group, but he made me very uncomfortable. The other three people at my table, two good looking girls and another guy, agree that was pretty ridiculous and persuade me to turn it backwards and if they kick me out, we will all leave. We a couple more drinks and sure enough the guy sneaks up behind me again and says, "Bro, if you don't turn it around you have to leave." So we left.

We weren't being loud or obnoxious, we were chillin in the back corner of a not full patio. I think it is pretty ridiculous to turn away paying customers because of a backwards hat.

I understand that they might want to keep their establishment classy or whatever, but let's use some judgment. Was it really worth kicking us out?

I would have chosen zero stars if it were an option. I think the guy was rude and his actions were uncalled for. It's pretty safe to say I won't be going back.

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CS Contributor

Member since Nov, 2010 View Profile
25Reviews
155Photos
Joined 2 years ago
5.0
December 03, 2010

The Domain. In Short - Luxury shopping no longer requires a trip to Dallas or Houston now that Austin has its own elaborate outdoor complex stocked with high-end retailers and indulgent lines like Tiffany & Co., Burberry and Stuart Weitzman. Electronics stores like Apple, plus more affordable shops, including trendy home boutique Z Gallerie, makeup haven MAC Cosmetics and the ubiquitous Victoria's Secret and Banana Republic, provide opportunity for all to spend. Also included on the property are many worthwhile restaurants, the innovative Salon at the Domain and a slew of deluxe lofts overlooking the shop-lined boulevard.

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sealwhisperer

Member since Jul, 2009 View Profile
1Review
0Photos
Joined 3 years ago
1.0
July 17, 2009

Agree: shopping here yes living here - NO!. I have to agree with several of the reviews actually. I can honestly say that customer service is definitely not vocabulary words used or understood by the staff. Once you sign a lease - you do become just a number. And they are constantly 'away from their desk' and not available to answer questions. They also don't seem to communicate with one another or document anything so you are constantly repeating conversations. They also can't seem to balance the needs of the residents with the needs of the shoppers. There is way too much noise and way too much disrespect for those living here and paying outrageous rents. Shoppers block the entrance to the residents parking constantly. The noise after hours is ludicrous and no one wants to take responsibility for addressing it; security doesn't nor does the leasing company (who actually own the buildings). People treat the place like a dump. They are too lazy to walk 5 steps into the recylcing room when they don't want their mail. The elevators stink and constantly have trash in them. The trash 'rooms' on each floor are filthy and gross. The tacks coming out of the carpet are dangerous. The handles coming off the doors and cabinets are outrageous. The sprinklers jutting out of the walls are just poor installation and still haven't been addressed. The 100 degree heat in the hallways is stifling and doesn't help with the smell of the trash. The airconditioning seems to have some overall challenges - it's stopped working on more than several occasions. It's really been an overall pathetic experience. I would absolutely not recommend this to anyone. I wish I had done better due dilligence. I hope you truly reconsider living here if you are contemplating it. (I do want to include a positive. I loved my kitchen! And being able to walk to some great restaurants on this property.)

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beiserta

Member since Nov, 2005 View Profile
3Reviews
0Photos
Joined 7 years ago
1.0
July 11, 2009

Awful Customer Service at the Domain Residences. I had the worst customer service today at the Domain Residences. I stopped by to get information and a tour. The lady I talked to (I believe her name was Kristin) was very condescending, annoyed by my very simple and "normal" questions. She apologized when I was about to get up and leave without even looking at the apartments.

I am shocked and speechless! Needless to say I will never consider that place to call my home.

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UHElle

Member since Jan, 2007 View Profile
51Reviews
0Photos
Joined 5 years ago
4.0
October 12, 2008

Excellent open-air venue. I visited the Domain last time I was in Austin (re: 9/20-ish), and was surprised by it. We originally ended up there to visit Macy's, but ended up wandering around a bit. The last thing I was expecting when we pulled up to a pretty average Macy's was to walk through it and have it attached to a pretty posh little shopping area. I love the open air atmosphere, and the shopping selection is excellent. It's clearly geared toward higher end shoppers, but that's fine with me! We also took a few moments to have a snack at the Steeping Room, which was also excellent. I enjoyed my few hours at the Domain so much that I plan to make it a stop on my friend's brithday weekend coming up at the end of the month.

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