10/25/09

I HAD TO CANCEL MY RESERVATIONS

by SCOOTER27

I planned a getaway for a few lady friends of mine and they could not figure out where, when and how they wanted to go on a cruise. It was going to be a great vacation and the group of women could not make up their minds. Vivanne was very patient and sent us a variety of places. We could not make everyone happy and they decided not to go even the last lady chose not to go so we had to change from the lady and me to my husband and me.

Then I was in a car accident I could not go. So NOW I am on hold for everything the ladies were very nice and understanding and wished me well. I still plan to use them when I am well for many other vacation plans. I will refer any of my friends. Thanks to the ladies at Vacations in Paradise.

• Pros: VERY SUPPORTIVE

09/22/09

Travel Agency and Much More!

by TinaMiB

I worked will Michelle at Vacations in Paradise (VIP) for our destination wedding. Our wedding was in July 2009 at the Moon Palace Golf and Spa Resort in Cancun, Mexico. Michelle helped in all aspects of the planning starting with picking out the location. During the 8 or 9 months I worked with her, she always went above and beyond expectations by finding out answers to the many questions me or my group seemed to constantly have. Michelle had a lot of good wedding planning suggestions and also relieved a lot of stress off of me by being the middle person with the wedding coordinators at the resort. We couldn't of asked for a better 11 day stay or a more perfect wedding in a place we had never been before.

We even had an issue after the wedding with the resort and Michelle continued to go above and beyond to help us get it resolved!

I can't say enough good things of how smoothly Michelle made the entire process. We had over 40 people attend our wedding and not a one of the group had single complaint about any part of it. Thanks to Michelle, our group had a blast and we had our perfect wedding trip!

• Pros: Professional, Courteous, Went Above and Beyond Expectations
• Cons: We are not on one of the VIP vacations now.

06/12/09

Great and quick service

by jvalla

We needed to book our last minute vacation within a couple days. I was frustrated with searching online on websites for hours and days. So I turned to Vacations in Paradise. Michelle, did all the work for me. She was patient, sweet and helped me book an excellent, good priced vacation in Disneyworld vacation in a couple hours.

She also emailed me all the needed information and ensured we had everything we needed prior to our trip. Thanks so much!

• Pros: Great customer service