Mobile Auto Repair- Austin

12/19/11

Got me back on the road to see my family for the holidays

by charlesjaustintexas at Citysearch

Earns my business again because he shot straight with me - Ken told me what I needed and didn't. Saved my wallet an auto shop repair bill when he replaced my starter in my Chevy Avalanche in my driveway. Not to mention that I didn't have to wait or be told it was too late in the day (I called at 3:00 pm). Fast and got me back on the road to see my family for the holidays.

11/08/11

High-demand since he has lots of satisfied customers like me

by GearHead512 at Citysearch

Skip the shops and dealerships. I know about cars myself and Ken is a reference book of car knowledge - he should write a book about all the nuances and tics he knows from working on all makes/models. I've been so impressed with Ken over the years that I tell my family and friends who live here and travel to the Austin area to save his number in their phone if they are in an emergency or need a honest, fast mechanic expert.

His only downside is that he is in high-demand - especially considering he has lots of satisfied, repeat customers like me. And try texting him if he doesn't answer.

Note: Not to be confused with similiar sounding mechanicS, i.e. austin mobile mechanicS OR mobile mechanic austin texas OR mobile mechanic ATX.

Note: Text him if his phone goes to voicemail - I've found he responds easier to texts

08/23/11

Lifesaver

by galensmith at Citysearch

Mobile Auto Repair really bailed me and a few friends out last weekend. While on a roadtrip to Austin our car broke down. We had no idea what to do and since it was Sunday all auto shops in the area were closed. Mobile Auto Repair was able to diagnose the problem and provide a same-day solution, which helped us get back in time for the workweek. Amazing service, very friendly and knowledgeable.

08/23/11

Great Service, Will Definitely Use Again

by jblakelytx at Citysearch

Several days ago my car refused to start. Not knowing anything about cars and being unable to take it anywhere to get it looked at, I looked up and found this mobile auto repair service.

Long story short, the technician was able to quickly diagnose the problem and got my car up and running in no time.

I'll definitely use this service again the next time I need to have my car looked at.

07/27/09

Best Austin service you've never heard of...

by trhyne at Citysearch

Like your reliable best friend... only with expertise in areas more useful than belching and beer pong!

I was going to be lending my car to my girlfriend to tote her family to Houston for the week (my SUV trumped her hatchback for space), but it had been having problems starting reliably. Problems escalated late in the evening before I was supposed to hand it over, and at 1am I was faced with the entirely UNromantic options of reneging on the trade or potentially stranding her in Houston (or worse, halfway in between) without reliable transportation. Frantic calls to advertised 24-hour part shops netted me no response. Stumbled across this listing and figured "couldn't hurt". Within several minutes of an answering machine message I left, I was talking specifics, discussing options, and getting a quote (pending on-site review to see if our estimation of the problem was right).

He arrived at 8:30am, tested and removed the part, and drove me to the parts shop to grab a replacement. By 9:45 he was finished, even providing a few helpful tweaks along the way. Despite the repair taking longer than his quoted 1 hour (mostly due to traffic heading to the parts shop during rush hour), he reaffirmed his quoted price, saying "that was mostly just driving around". I had to ASK him to accept more.

Not the easiest to find nor the most well-marketted operation, but if word of mouth still travels in these disconnected times I hope this business thrives. I'd strongly recommend to anyone facing car uncertainty or problem. They're fast, friendly, amazingly flexible and convenient, and they give verbose, detailed, and understandable explanation the entire way through the process. It's been years since I felt this level of customer loyalty for ANY type of business. Even if they can't actually help your car, I am certain you'll have a much better understanding of the situation and a clearer plan on how to address it after you call. Local, inventive, unique. This is an Austin sort of service!

• Pros: Fast turnaround, open and visible process, and still thrifty
• Cons: No real online presence