Mobile Auto Repair- Austin

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Charles J.

Joined 2 years ago

Got me back on the road to see my family for the holidays. Earns my business again because he shot straight with me - Ken told me what I needed and didn't. Saved my wallet an auto shop repair bill when he replaced my starter in my Chevy Avalanche in my driveway. Not to mention that I didn't have to wait or be told it was too late in the day (I called at 3:00 pm). Fast and got me back on the road to see my family for the holidays.

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GearHead512

Joined 2 years ago

High-demand since he has lots of satisfied customers like me. Skip the shops and dealerships. I know about cars myself and Ken is a reference book of car knowledge - he should write a book about all the nuances and tics he knows from working on all makes/models. I've been so impressed with Ken over the years that I tell my family and friends who live here and travel to the Austin area to save his number in their phone if they are in an emergency or need a honest, fast mechanic expert.

His only downside is that he is in high-demand - especially considering he has lots of satisfied, repeat customers like me. And try texting him if he doesn't answer.

Note: Not to be confused with similiar sounding mechanicS, i.e. austin mobile mechanicS OR mobile mechanic austin texas OR mobile mechanic ATX.

Note: Text him if his phone goes to voicemail - I've found he responds easier to texts

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galensmith

Joined 2 years ago

Lifesaver. Mobile Auto Repair really bailed me and a few friends out last weekend. While on a roadtrip to Austin our car broke down. We had no idea what to do and since it was Sunday all auto shops in the area were closed. Mobile Auto Repair was able to diagnose the problem and provide a same-day solution, which helped us get back in time for the workweek. Amazing service, very friendly and knowledgeable.

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jblakelytx

Joined 2 years ago

Great Service, Will Definitely Use Again. Several days ago my car refused to start. Not knowing anything about cars and being unable to take it anywhere to get it looked at, I looked up and found this mobile auto repair service.

Long story short, the technician was able to quickly diagnose the problem and got my car up and running in no time.

I'll definitely use this service again the next time I need to have my car looked at.

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trhyne

Joined 4 years ago

Best Austin service you've never heard of.... Like your reliable best friend... only with expertise in areas more useful than belching and beer pong!

I was going to be lending my car to my girlfriend to tote her family to Houston for the week (my SUV trumped her hatchback for space), but it had been having problems starting reliably. Problems escalated late in the evening before I was supposed to hand it over, and at 1am I was faced with the entirely UNromantic options of reneging on the trade or potentially stranding her in Houston (or worse, halfway in between) without reliable transportation. Frantic calls to advertised 24-hour part shops netted me no response. Stumbled across this listing and figured "couldn't hurt". Within several minutes of an answering machine message I left, I was talking specifics, discussing options, and getting a quote (pending on-site review to see if our estimation of the problem was right).

He arrived at 8:30am, tested and removed the part, and drove me to the parts shop to grab a replacement. By 9:45 he was finished, even providing a few helpful tweaks along the way. Despite the repair taking longer than his quoted 1 hour (mostly due to traffic heading to the parts shop during rush hour), he reaffirmed his quoted price, saying "that was mostly just driving around". I had to ASK him to accept more.

Not the easiest to find nor the most well-marketted operation, but if word of mouth still travels in these disconnected times I hope this business thrives. I'd strongly recommend to anyone facing car uncertainty or problem. They're fast, friendly, amazingly flexible and convenient, and they give verbose, detailed, and understandable explanation the entire way through the process. It's been years since I felt this level of customer loyalty for ANY type of business. Even if they can't actually help your car, I am certain you'll have a much better understanding of the situation and a clearer plan on how to address it after you call. Local, inventive, unique. This is an Austin sort of service!

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emdahl

Joined 6 years ago

Super quick and super helpful. I called Ken on a Saturday morning for our car that we couldn't get to start, we had a mechanic speculate to us that it was the alternator and not the battery since they couldn't even get it to start by jumping it. Ken found the real problem, a corroded connection, within 3 minutes and was able to fix it all for a very reasonable price considering that he came out to us and got our car running within an hour and a half of calling him our there. Even came back later free of charge when we, the least savvy of car people, were having trouble with it idling even though the car ended up being fine and just needed to sort of figure out its idling spot again after having replaced the dead battery. Great service, will definitely use again and tell everyone I know.

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pammykat

Joined 5 years ago

Unbelievably fast,honest and fair!. I called around and got all kinds of opinions and quotes, finally I chose the mobile service because of their reputation. They did me right and I want everyone to know it! They come out fast, prepared and get you fixed up without any extra fluff or up selling!

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klaudia22

Joined 5 years ago

Thank you! Thank you! Thank you!. Thanks for everything! You were so helpful and kind. We made our flight on time! Frankly,I don't think you charged us enough, it wasa worth so much more! God Bless You!

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krissyk8

Joined 5 years ago

These guys will save your sanity!!. My car was dead at the grocery store. I had my 2 kids with me. Ken came right out and harldy charged me for his time. I think my story is self explanatory. Thanks a million!!

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lizzannevo

Joined 5 years ago

Fuel Pump Job. I never really write reviews...so here goes! I called about my chevy that wouldn't start. I had a shop in town look at it, and was quoted a price of $1050 for the work because the fuel pump supposedly was bad. In addition, I was informed there would be a shop disposal fee of $75 for the gasoline in my tank. It was my luck that I'd filled it up the day before, like all the way...and I was not getting it back! Not having that much money(student, go figure), and appalled that I wouldn't be getting my gas back, I started investigating other options. Ken's price for a fuel pump job was significantly less, and I didn't have to get it towed AGAIN. He was going to arrive at the car to look at it! When he looked at the vehicle, to my surprise, he told me that the fuel pump was NOT broken it was the wires leading to it that were messed up! The parts were only about $20, he charged me $275 for the labor AND I got to keep most of my gas!! I know that you get what you pay for when it comes to car work, but this was ridiculous. As a single female I know that repair places "see me coming" but I couldn't believe the nerve of this shop! They flat out LIED to me! Ken treated me with respect, I was not spoken down to,and allowed to ask questions which he answered deftly. I saved SOOO much money, and Ken had the job done the same day I called him(the shop told me to budget about a week before I'd get my car back). I'd recommend him to ANYONE over any other mechanic in town, hands down. Send your wife, girlfriend, son/daughter get ACCURATE information and SAVE your money!