M&M Super Moving, Ltd

Great Job and Great Service. I did not know a good mover in Austin and M&M was suggested by a friend to move my step daughter. Boy, was I surprised at the great service. I had some bad experiences in Dallas, where I live. But this was really different. They were courteous, efficient, cost effective and on time. Oh...and they always anwered their phone during business hours...and had a helpful attitude. In summary I would say...these are the professionals I would definitely use again.…

Just filed a claim against M&M in small claims court. Update as of May 11, 2013 I paid M&M for an 18 month storage unit, then hired movers from their company to unload my stored furniture onto a hired truck (asked them for a moving quote from Austin to the East Coast but it was way too expensive, so I hired someone else) .

This was a simple transaction - I stored my furniture at M&M for 18 months, I paid their employees to load everything from my storage unit onto a moving truck. Inexplicably, when my delivery arrived at my new address, four large pieces of furniture were missing.

This happened in October 2011, and my missing furniture still hasn't been delivered. M&M admitted their mistake, made promises to fix the situation and refunded my delivery money.

Seven months later, my missing furniture has not been retuned. I call on a weekly basis to get an update. When either of the owners Chris or April choose to call back — which is infrequently — they give excuses and claim that they are attempting to find the best solution.

So not my preference - I was really happy with my early dealings with M&M - but I've taken them to small claims court. And I'm disappointed it came to this - I'm a big fan of locally owned Austin companies and chose this one for that reason.

My bottom line about the management of this company - highly unprofessional.…

Great Moving Experience!. Had a move that required packing up my 4 bedroom house, moving into storage for 10 days then unpacking at my new house across town. They came on time and got right to work. They were able to pack and move all my stuff in one day. The guys were really nice and worked hard. Then the same guys moved me into my new house. Everything was in perfect condition. I would definitely recommend them and will use them if I move again in the future.…

Only if they showed up. Had my move scheduled for 19th December (Sunday) for local move within Austin which was confirmed on phone on 13th December. As the move date came closer i expected them to call and confirm (which i consider professionalism especially in this kind of business) but to my surprise i didn't hear back from them and reading some of the reviews here i took for granted that they will just show up as they had confirmed earlier however they never showed up. I waited for about 5 hours. I still don't regret doing it all myself but as a courtesy would expect them to have called ahead of cancellation or called later apologizing for not showing up it almost 5 days now and i still have not heard back from them.

If y'all want to be kept guessing on your move , if they are going to show up or not, i highly recommend M&M movers.…