QUA Bottle Lounge

12/07/09

Overpriced Drinks and Horrible Customer Service

by ngulati at Citysearch

My husband and I went to Qua recently and after a few hours of drinking we received our bill and found that we had been charged for more drinks than we ordered. This is the second time this has happened to us at Qua the first time the waitress took off nearly half our bill and was much more accomodating than this second experience. Not only were we charged for drinks we did not order but the drinks were over priced and watered down; we were charged for "tall glass drinks" that we never asked for, and the tip was already included..and way more than we would have left considering the attitude of the waitress. We tried to speak with the manager and he became argumentative when we discussed the matter with him. He then directed us to our waitress who we argued with us for about 1/2 hour before she agreed to take off one drink. I would not recommend this place and I see after reading some reviews that others have had similar experiences.

• Pros: Arabic night is held there once a month!
• Cons: prices, staff and managment

11/12/09

tries to be high end but end up just being lame!

by destinymarquis at Citysearch

This place is lame and pretentious for no apparent reason. I understand if you want to maintain certain standards or code of operation because you're wanting to maintain a particular client base. But they're so absolutely inconsistent with all their rules on who gets in or not that it make a lot of people angry. I think that every single one of my friends hate this place.

09/28/09

DISCRIMINATING & RUDE

by MSMOCHA1 at Citysearch

First of all, this was my anniversary weekend as well as my b'day and my brother(who lives in Austin) told me about this place and wanted us to go there to celebrate and said it was a good place to take nice pictures. Well once we get to the entrance, the guys working the door(on Sept. 18, 2009) immediately tells my husband that he couldn't come in because he had on sneakers but at the same time we seen a guy leaving out who also had on sneakers(Chuck Taylor's) to be exact. So we asked why was that guy allowed to enter but not my husband. The guy stated that the other guy bought a bottle. Well we were never asked did we have reservations or anything to begin with before being turned away. So while we're standing there arguing with one of the guys at the door, the other guy let a dude go in who had on flip flops......WTF.....but this place SUPPOSEDLY has a business attire dress code. So after we point that out to them, the guy tells my husband that his pants were baggy in which they were not. My husband is 5'4" and his pants were a little bulgy around the ankle but he had on a belt and button down shirt with a collar that was tucked in. So that's why I say these people were DISCRIMINATING and RUDEand denied us access due to their own personal reasons, not the club requirements. We were also denied when requested to see the manager and were treated very rudely. I ADVISE EVERYONE NOT TO GO NEAR THIS PLACE UNLESS YOU WANT TO BE TREATED LIKE TRASH ON THE STREET. THIS PLACE SHOULD BE SHUT DOWN!!!!!!

• Pros: NONE
• Cons: The Workers Attitudes