10/26/09

Steam It surprisingly never gave up

by stanrog

When using a company for the first time. I always like to put them to the test. Especially if I plan to use them for a while. So when Steam It came out to clean my carpet. I was a complete a-hole to them. I wanted to see how long it would take for them to throw up their arms in defeat. It usually only takes about 30 minutes for most carpet cleaners to give up. But Steam It surprisingly never gave up. The owner even continued to contact me until he knew I was completely happy. Now in a world where good customer service is hard to come by. I would have to say Steam It is a cut above the rest. I plan to continue to use Steam It in the future. But I promise to be much nicer.

• Pros: professional, courteous and amazing customer service

10/26/09

Have gone above and beyond

by gingerrich

I've been using Steam It for a year now. This is the first time that I've written a review. But I felt it was long overdue. I've always gotten excellent service from Steam It. They've probably cleaned everything in my home from my tile, carpet, air ducts, area rugs and dryer vents. I've always felt, that Steam It has gone above and beyond when servicing my home. I plan to continue to use them for years to come

• Pros: excellent service, professional and great prices

10/16/09

very bad service.

by anuanu

Not sure how this steam it has all 5 star rating.

Not that professional service.

After they cleaned the carpet, I still found the carpet dirty. Forgot to fix up the dryer vent. Luckily we checked that and asked him to fix it. They ran out of gas inbetween the cleaning and he had to go fill the gas in the van. Would not recommend to anyone.

• Pros: none
• Cons: bad service