3736 Bee Caves Rd, West Lake Hills, TX | Directions 7876430.280354 -97.807395
Neighborhoods: Las Brisas
Peter, Danny, and the folks at West Bank Jewelry are phenomenal. I can't say enough good about them. My wife found a ring there that she absolutely fell in love with. Peter is very service oriented. They greet us when they see us around the area. When we go in, we are treated like family. The always inspect her ring to make sure there is nothing loose on it and clean it for her.
If you ask me, it is not about price. It is about service, community, and doing business with local retailers. There are tons of big store and mall jewelers - and they will always be around, and probably don't care much about their customers or that they live and work in the community. I hope West Bank will always be around. If not, Peter will probably have me begging him at his house to sell me jewelry. I will do business there as long as West Bank is around.
Great service and the best selection of diamonds in austin.never seen so many beautiful pieces of jewelry in one store...love them
DONT GO! I had a very poor customer service experience at this retail store. They are not nice and I would not recommend other people going to to the store.
ABSOLUTELY APPALLING!!!!!!!!!!!!!!!!!!!!!!!!!!!! – THE OWNER OF THIS COMPANY DECIDED IT NECESSARY TO TAKE GOLD THAT WE BROUGHT IN, MAKE PIECES OF JEWELERY THAT WERE NOWHERE NEAR WHAT WAS EXPECTED OR ASKED FOR, AND STILL CHARGE AN OUTRAGEOUS PRICE FOR THE CUSTOM RINGS TO BE MADE. IN THE END WE WERE STILL REQUIRED TO PAY FOR THE JUNK AND THEY GOT TO KEEP THE REST OF THE GOLD. NOT ANYONE I WOULD RECOMMEND UNLESS YOU DON'T WANT YOUR PRECIOUS METAL OR JEWELS BACK!
Editorial Review – West Bank Jewelers is located off 360 in Austin they are also GIA Certified.
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