Hackney Automotive

11/16/10

Awesome Shop.. Great People!

by dadgum doug at Citysearch

I have been going to Hackney for a few years now. They are the best people you could hope for as far as automotive repair goes. Linda and Mark are very nice and have always gone above to make sure that my truck is taken care of. They are very honest and will not try to sell you any service you don't need. I would highly recommend Hackney Automotive to anyone looking for great service with an honest approach.

Doug Koenigsberg

03/08/10

Great Shop!

by Ashleyrc78 at Citysearch

I would highly recommend Hackney Auto to anyone who is looking for great reliable service.I have 2 cars that have been into Hackney a number of times, and i was extremely pleased with their service and staff. I have finally found a place that i feel i can trust with all my automotive needs.Linda the owner is very helpful and knowledgeable.

• Pros: Honest and reliable

01/26/09

Honest Mechanics and Fast Service!

by hpnotiq_dime at Citysearch

I took my car in to Hackney after it started stalling on me. I had noticed earlier in the day that the temperature gage stayed on cold and planned to take the car in to have it checked but with the stalling I didn?t have time to delay. Anyway, I called them and told them what the car was doing and what I had noticed about the temp gage. I was able to get the car to start and drove it in to the ?they even agreed to stay late because I was driving from Kyle. They took the car in and I was able to get a rental from Enterprise. The next day they called me to tell me what the problem was and explained it in detail but in a basic way that I could understand. It all tied in to the gage thing. Anyway they told me what needed to be repaired, what the cost would be, and that the car would be ready later that afternoon. I asked if I needed to have my transmission fluid flushed and they told me it looked good so there was no need to do it right now. Honesty! Can you believe it? I am so happy that I have found them and highly recommend them.

• Pros: Honest, Reasonable Price, Fast Service

05/30/08

The best customer service I've received in my life!

by Michelletheamazon at Citysearch

When you take your car into a dealership or a franchised repair shop, you are just another customer, a number on an invoice. At Hackney Automotive the staff is competent, honest, and will make sure you understand what your car needs and doesn't attempt to "sell" you any unneccesary repairs. I was preparing to go on a long trip and expected to receive a long, expensive list of items needing to be fixed, but the staff at Hackney Automotive assured me that a few maintenance items were all I needed to safely make the long drive. I was extremely happy with their level of customer serice and the excellent work that was done on my car.