Austin >Austin Drain & Air Rescue
5214 Burleson Road, Austin, TX | Directions 7874430.21045 -97.72685
Neighborhoods: Southeast, McKinney
I called about a heater this morning , a tech was sent out the same day. I'd like to thank Josh Turner for troubleshooting and getting our heater up and running. He was very nice, informative and courteous. and didn't seem to mind all the questions.... Excellent service, Will definitely recommend to friends and neighbors!
Thank you Josh Turner for your incredible service this morning. Polite, efficient, explained things well and thorough. I look forward to seeing you next time for our spring check up.
Thank God for these guys. Got home from a trip to find A/C out on a Sunday night. I called them and they were out here the next morning...on time! Garrett was friendly and great...going the extra mile to help out. They took pictures of what was going with my unit on the roof...explaining all and letting me know how I could save money. Dependable, efficient and courteous service:)
Everyone I talk to in the office is always so professional, kind, and willing to do whatever it takes to answer my questions and be sure I am comfortable with every aspect of my service. I highly recommend Drain & Air Rescue.
Very professional and helpful team of great technicians. Rudy came out today and gave us some great tips in getting more from our AC investment. I love it when I can learn how to save money. Service was outstanding and Rudy was able to handle everything our units threw at him!
Rudy again came out today 3/25/13 and this time found and fixed a problem that was very difficult. He again went above and beyond the call of duty. I highly recommend Rudy and the team at Drain & Air Rescue.
In my last year at UT Austin our air conditioner experienced electrical issues as well as a blocked drain line. Drain & Air was the 4th contractor to send technicians, and they sent the most professional and helpful people of all. Our apartments were old, and the air conditioner had a clog in the drain line, which was tied in to our upstairs neighbor's drain line. The prior 3 technicians from other contractors never did figure out the tied drain lines being the issue at hand, but the pro from Drain and Air was happy to go upstairs to clear our line for good! After paying 3 contractors to come out and suggest buying a new air conditioning unit, I was very relieved to have a nice professional solve the problem in under an hour.
Just had these guys out for an air conditioner tune-up and I am glad I did. The tech was very knowledgeable and found several problems with the electronics and wiring of our unit that probably would have caused it to fail later this summer. The price was reasonable and considering the service, well worth it. I will use Drain & Air for all my future AC repairs.
These guys are awesome. I have had them out a few times over the last 3 or 4 years and the staff is always amazing. This last time Joshua got us all fixed up in no time flat.
Wow! I can't say enough fantastic things about this company and Nick! I had received a quote from a "competitor," when a coworker recommended I contact Austin Drain and Air. They were extremely friendly, got the part and fixed it within 3 hours of calling for 60% LESS than the competitor quote. Nick was awesome!
Josh is great. He quickly diagnosed the problem with our AC and fixed it for a reasonable price. The "competitor" wanted 5x as much money to fix a problem that did not really exist. We will call on Drain Air Rescue the next time we have a problem.
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