Austin >Austin Drain & Air Rescue
Very professional and helpful team of
great technicians. Rudy came out today and gave us some great tips in getting more from our AC investment. I love it when I can learn how to save money. Service was outstanding and Rudy was able to handle everything our units threw at him!
Rudy again came out today 3/25/13 and this time found and fixed a problem that was very difficult. He again went above and beyond the call of duty. I highly recommend Rudy and the team at Drain & Air Rescue.
In my last year at UT Austin our air conditioner experienced electrical issues as well as a blocked drain line. Drain & Air was the 4th contractor to send technicians, and they sent the most professional and helpful people of all. Our apartments were old, and the air conditioner had a clog in the drain line, which was tied in to our upstairs neighbor's drain line. The prior 3 technicians from other contractors never did figure out the tied drain lines being the issue at hand, but the pro from Drain and Air was happy to go upstairs to clear our line for good! After paying 3 contractors to come out and suggest buying a new air conditioning unit, I was very relieved to have a nice professional solve the problem in under an hour.
Just had these guys out for an air conditioner tune-up and I am glad I did. The tech was very knowledgeable and found several problems with the electronics and wiring of our unit that probably would have caused it to fail later this summer. The price was reasonable and considering the service, well worth it. I will use Drain & Air for all my future AC repairs.
These guys are awesome. I have had them out a few times over the last 3 or 4 years and the staff is always amazing. This last time Joshua got us all fixed up in no time flat.
Wow! I can't say enough fantastic things about this company and Nick! I had received a quote from a "competitor," when a coworker recommended I contact Austin Drain and Air. They were extremely friendly, got the part and fixed it within 3 hours of calling for 60% LESS than the competitor quote. Nick was awesome!
Josh is great. He quickly diagnosed the problem with our AC and fixed it for a reasonable price. The "competitor" wanted 5x as much money to fix a problem that did not really exist. We will call on Drain Air Rescue the next time we have a problem.
The blower motor went our on our A/C last Thursday - the part was unavailable until Monday. Rudy the service technician was very helpful and left his personal portable A/C units for us to use over the weekend. We expected Rudy to return on Monday at 3pm to install the part - however he showed up hours earlier at 10am. Good Service. Thank you.
I had a dead rodent that was smelling up one of my rooms and the AC wasn't working very well. I thought something died in the air duct. Rudy came out with a thermal imager and confirmed that the air ducts were fine but the thermal imager was able to still locate the rat through the sheet rock. Topped up the R22 in the AC and my house is now odor free and comfortable again. FANTASTIC.
Thank you DAR for great service!! I really liked the plumber you sent to my house Mike S.
Josh Turner was awesome! He was very helpful in going over my options, and did everything he could to give me the best deal on my AC repair. Highly recommend!
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