07/13/09

Poor Excuse for Food/Service/Management

by gfourner

Wife, Mother in Law, and son attempted to eat here recently. They were there for only 20 minutes and the first small samples of fare were indistinguishable from slop and unacceptable. Was it a bad day for the chefs? Was the food too long sitting out? Who knows? Either way, the management REFUSED to refund or even meet half way (half-off) for barely touching their garbage food. The manager lady locked herself up in a room as if to say, YOU ARE NOT IMPORTANT AS A CUSTOMER and WE DONT HAVE TO CARE IF OUR FOOD IS SUBSTANDARD. YOU PAY FULL PRICE NOW FOR FULL meal for your 3 bites of food between 3 people.

This is the WORST service in the industry. Therefore, as promised, WILL NEVER EAT AT THIS CAT IN A KETTLE again.

• Pros: NONE
• Cons: Inflexible Management with Food Quality Refund Concerns

07/03/09

DONT GO THERE!!!

by lissalee1234

The food was either watered down, too salty, or everything was too surgary. The Saki was watered down and so the wine was as well.

I was appalled at how the owner talked to me. Lady, in America you learn not to argue with your customers. In America, the customer is always right. You NEVER argue with your customer especially over $3.00. You NEED to learn this or you will go out of business really soon!!!

My fellow south Austinites, I am giving you fair warning; DONT GO THERE!! You are wasting your money and time.

P.S. The waitress was okay. I feel sorry for anyone who works at that place!

• Pros: The worst Chinese restaurant in town
• Cons: The owner was rude and had very bad customer service!

05/09/09

Best Asian Buffet in the Austin Area

by siamtrader

We love this place. The food is soooo good, the place is new and clean, It has Sushi to Salmon to fried bananas and everything else Asian. Now if they would only copy it and put it near 183 and 620, I would be in heaven.

• Pros: Quality of Food, Variety, Tastes Delicious
• Cons: Too far from my house