Austin >The Kasbah Hookah Lounge & Bar
The Last Hookah Bar Standing. Spacious interior with authentic decor, good shisha and hookah prices. Craptastic staff of kids, though - be warned.
I suppose my review could be summed up in one sentence; The owner of this establishment punched my friend in the face, and then hid behind his employees.
The terrible excuse for humans who own and operate this place demand you follow their illogical rules, regardless of the crowd level present.
With only 10 people in our party, and arriving at the late hour of 1:30am, we requested 2 hookahs. We were told we had to purchase 3. That's ok, we retorted, not everyone is going to be smoking, we only need 2. This was not acceptable, and the reasoning was, it was written on the wall. I guess some deity inscribed this proclamation on the wall, and unlike normal, thinking humans who are capable of compromise and are grateful for customers where there weren't customers before, the staff can never disobey the mighty wall.
When one goes to spider house with some friends, does the staff tell you how many cups of coffee you must order? To the posse, the amount of pitchers of beer? to kerbey lane, the number of entrees?
After refusing to accept their proposal that we fork over 45 dollars and not 30, we were forcibly shoved out the door. Needless to say there was a commotion. All of their staff, many visibly intoxicated, threatened to fight us. The owner sucker punched my friend and fled to safety.
Never go to this place. Some one sane please open a hookah bar in this town.
And the award for worst attitude while also being the most smug goes to......
KASBAH HOOKAH LOUNGE
I honestly don't know what the problem is with the management at this establishment. I gave them chance after chance and they threw it in my face. I remember one time we went there, I wasn't smoking because I hate this place and there was no way I was gonna give them my money. My friend had forgotten his ID and I was going to drive him back home. I walk in to get some money from the ATM and hear "HEY! YOU! GET THE HELL BACK OVER HERE!!" Now for the people who don't know when you walk in there is a room to your right and if you look just straight when you walk in that is the ATM. Now, after he says that I shake it off walk towards him and say "I'm not smoking tonight im just getting money" I get my money and I'm starting to walk out when I hear "HEY!! GET OVER HERE" so I turn around and hes pointing at me then snaps his fingers and points toward the table in front of him. I show him my ID and of course i'm 18. He folds up the wallet and tosses it back at me when i'm not looking, spilling my 130 dollars on to the ground. Money of which I only found 120. Then I'm just irate, I walk outside and he comes out right after me and tells my friend and mind you this is word for word "Get the f*!$ to steppin"
Needless to say this place is by far the most smug business I think has ever existed.
Why be mean to your customers? Without them you are lost.
Very high class Kasbah, very mature
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