Austin >CHORE Masters
Wish I would have found them sooner!.
I can't say enough good things about Chore Masters. I signed up with them a couple months ago and have already had to call them for so many different things. I live in an older house and work full time so they have become a huge life saver and time/money saver for me. The handyman that came out was able to get soo much done in such a short amount of time. They also came and fixed a plumbing issue on a Saturday and went way above and beyond to help me out at the last second. I know they always have my back and have been so great about making sure I'm getting the best quality w/ every service and best prices too. I feel safe knowing they're just a phone call away all the time and feel good knowing I've gotten more done around my house in the last 2 months then I did in the last 4 years of owning it!
Great company...very reliable.
We recently used CHORE Masters to help with an emergency. Our AC unit had been running 24/7 for the past 3 moths - like everyone else in TX - and our AC condensation line overflowed causing our system to stop. My husband, knowing jut enough to get the AC back on, pulled out the moisture sensor from the condensation line and tried to clear the line himself. It didn't work so he said that he would call someone to come take a look at it. However, he forgot to put the sensor back in and then of course forgot to call someone. After several days of "reminding him" about the AC, I decided to call CHORE Masters - We have a Home Concierge Membership with them and have had excellent service thus far. I spoke to someone there (I think his name was Clint) and they scheduled an AC guy to get out there first of the week. Problem solved.
Not really. Since my husband never put the sensor back, our line overflowed and ended up flooding our guest room. I only noticed because I accidently went in the room to put away some clothes. I stepped into a pond of water and realized we were in trouble. Or were we? I remembered as part of our Concierge Membership we had 24/7 emergency services, and of course this was on Sunday afternoon. I called and got their answering service; they new exactly what to do and who to call. We got a return call from the water extraction company within 30 minutes and they told us a truck had been dispatched.
The person who showed up was very professional and it was easy to see he was the right guy because he had on a CHORE Masters Certified Badge. He identified himself and politely asked if he could come in and assess the situation. I took him to the room where the water was pooling and then out to our garage where the flooding started. He explained what he was going to do, and got right to work.
For the next 3 days he came by our home to check on moisture levels and to extract more dampness from our floors. In the meantime, CHORE Masters offered to get the AC guy there the same day - I chose to keep our Monday appointment because it was stressful enough getting through this ordeal. They totally understood. First thing Monday morning the AC guy came to our house, also polite and very well dressed, and within 35 minutes had properly cleared the line and then went and check our exterior unit to make sure everything was ok there too. It was, he cleaned up his work area and then was out the door all within an hour.
The water extraction guys finished up on the third day, pulled equipment, and then he was on his way. He did mention that they would be more than happy to work with our insurance company if we so desired.
All in all, the experience was about as good as it can ever get under the circumstances. CHORE Masters 24/7 is literally worth the cost of the membership. I HIGHLY RECOMMEND them to anyone who ever needs to have work done on their home. We also use them for regular home maintenance, lawn care, and pest control. 5 stars from this family!!!
I saw a Chore Masters truck in my neighborhood one day, and decided to call and get some information. They came out and hung 2 ceiling fans, and completed the project as requested and at an affordable rate. Nice Handyman was quick, and not pushy.
Now using them for lawn, and HVAC, on a home maintenance contract that keeps my AC cold in this HOT Austin Summer.
I would recommend to anyone. Great operation!
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